MIT Sloan Management Review Article on Reality Check: Generative AI's Impact on Work

Research finds that companies have been slow to adopt generative AI and that the technology’s labor impacts have not been widely felt.

Since the public rollout of ChatGPT nearly two years ago, the transformative potential of generative AI has been widely discussed. But so far, actual transformation has been slow and uneven.

Researchers at Goldman Sachs have been tracking the adoption of artificial intelligence by various industries. Joseph Briggs and Devesh Kodnani found that although companies’ investments in AI have soared, as of June 2024, only 5% of U.S. businesses report using AI to produce goods or services. Adoption has understandably varied widely across industries.

About the Author

Kaushik Viswanath is features editor at MIT Sloan Management Review.

Learn more about MIT SMR.