MIT Sloan Management Review Article on Opportunity Marketplaces: Aligning Workforce Investment and Value

In response to unrelenting digital disruption, many leaders are rethinking how they value and invest in their workforces. Across the business landscape, corporate leaders are seeking to develop more flexible, adaptive, and valuable workers. Our global research study directly addresses this challenge. Based on a survey of nearly 3,900 respondents and 18 executive interviews, we find that the most effective approaches to achieving a higher-value workforce have a common core: opportunity.

About the Author

Michael Schrage is a research fellow at the MIT Sloan School of Management’s Initiative on the Digital Economy, where he does research and advisory work on how digital media transforms agency, human capital, and innovation.

Jeff Schwartz, a principal with Deloitte Consulting LLP, is the U.S. leader for the Future of Work and Catalyst Tel Aviv (formerly the Innovation Tech Terminal–ITT). Schwartz is an adviser to senior business leaders at global companies focusing on workforce and business transformation. He is the global editor of the Deloitte “Global Human Capital Trends” report, which he started in 2011.

David Kiron is the editorial director of MIT Sloan Management Review, where he directs the publication’s Big Ideas program, a content platform examining macro-trends that are transforming the practice of management. He has coedited two books on economics and coauthored more than 30 journal articles and research reports on AI, strategic measurement, performance management, analytics, leadership, digitalization, and sustainability.

Robin Jones is a principal at Deloitte Consulting LLP with more than 20 years of organization and workforce transformation consulting experience. At Deloitte, Jones leads markets and services for Workforce Transformation, where she advises senior executives on strategy and execution of large-scale future-of-work initiatives.

Natasha Buckley, Deloitte Services LP, is a senior manager in Deloitte’s Center for Integrated Research, where she analyzes the progress global organizations are making in their digital transformations. Her research focuses on topics such as digital transformation, the future of work, and technology ethics.

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