MIT Sloan Management Review Article on Is HR Missing the Point on Performance Feedback?

Scientific and empirical evidence demonstrates the value of feedback and ratings for performance. But HR is moving away from traditional performance reviews because managers and employees say they don’t like them. It’s a mistake that will backfire.

The field of performance management has been in turmoil lately. Employees are getting confused. Leaders are getting frustrated. Consultants are getting rich. Why the upheaval?

Human performance is complex. Some may even call it messy. Yet there are rules, principles, and science behind performance management.