MIT Sloan Management Review Article on Five Categories to Focus Your KPIs

Research shows greater KPI transparency and clearer alignment are key to overall KPI effectiveness.

Most organizations use key performance indicators (KPIs) to monitor and track performance — that’s the norm. However, MIT Sloan Management Review’s recent research report, “Leading With Next-Generation Key Performance Indicators,” shows that maximizing the business value of KPIs requires different kinds of leadership commitment. Two distinct but related best practices powerfully influence enterprise KPI effectiveness: greater KPI transparency and clearer KPI alignment.

About the Author

Michael Schrage is a researcher at the MIT Sloan School of Management Initiative on the Digital Economy, where he does research and advisory work on how digital media transforms agency, human capital, and innovation.

Learn more about MIT SMR.