MIT Sloan Management Review Article on Digital Innovation Lights the Fuse for Better Health Care Outcomes

Health care is among the many industries undergoing transformation as a result of the explosion of digital technologies. Cardinal Health Inc., a global, integrated health care services and products company, responded to the digital challenge by establishing a new innovation center in 2014 called Fuse. Located near the company’s corporate headquarters in Dublin, Ohio, Fuse is built around cross-functional teams, which means that Cardinal Health’s biomedical engineers, designers, and scientists collaborate with its patient-facing health care providers and even patients themselves to develop and test ideas about how to better meet health care needs.

Fuse’s cocreator and current leader Brent Stutz, Cardinal Health’s senior vice president of commercial technologies, sat down with MIT Sloan Management Review’s guest editor for the Digital Business Initiative, Gerald C. Kane, to talk about how the company uses its innovation process to improve Cardinal Health customers’ experiences and outcomes.

About the Author

Gerald C. (Jerry) Kane is an associate professor of information systems at the Carroll School of Management at Boston College and the MIT Sloan Management Review guest editor for the Digital Business Initiative. He can be reached at gerald.kane@bc.edu and on Twitter at @profkane.

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