MIT Sloan Management Review Article on Culture's Role in Successful Technology Transformation

Urvashi Tyagi is a lifelong problem solver. In engineering school and early in her career, she solved technical problems. Now, as ADP’s CTO, she’s working on problems that span technology, culture, and mindset — from unifying the architecture of the payroll and HR solutions company’s technology platform and improving developer experience to facilitating digital transformation for ADP and its clients.

About the Author

Urvashi Tyagi is the CTO at ADP. Previously, she was the vice president and global head of commercial data engineering at American Express and held technology roles at Amazon, Microsoft, and IBM. Chris Clearfield is a coach and consultant who works with engineers, software developers, and C-suite executives to solve complex problems. He is also coauthor of Meltdown: What Plane Crashes, Oil Spills, and Dumb Business Decisions Can Teach Us About How to Succeed at Work and at Home (Penguin Press, 2018).

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