MIT Sloan Management Review Article on Can We Solve AI's 'Trust Problem'?

The sad fact is that many people don’t trust decisions, answers, or recommendations from artificial intelligence. In one survey of U.S. consumers, when presented with a list of popular AI services (for example, home assistants, financial planning, medical diagnosis, and hiring), 41.5% of respondents said they didn’t trust any of these services. Only 9% of respondents said they trusted AI with their financials, and only 4% trusted AI in the employee hiring process.