Measuring and Maximizing Training Impact: Bridging the Gap Between Training and Business Results

Every year billions of dollars and countless resources are poured into employee training programs. Yet year after year the bottom-line impacts of these initiatives go largely unmeasured. As a result, many business and training professionals never discover whether training actually 'worked' and was ultimately worth the investment.

In Measuring and Maximizing Training Impact, Dr. Paul Leone offers a streamlined remedy for this tremendously costly problem. He delivers a practical roadmap for accurately measuring the business impact of your training initiatives - a roadmap that will allow your training dollars to do more and go further than ever before. Drawing from more than fourteen years of research on training measurement and evaluation in some of the world's largest Fortune 100 companies, the book provides a quick and simple 6-level strategy for measuring and maximizing training impact. Using the traditional five levels of evaluation set forth by Kirkpatrick and Phillips, Dr. Leone introduces some new and ground-breaking techniques for isolating the impact of training on the bottom line. To this measurement approach, he adds a revolutionary new Level 6 which measures 'transfer climate' – the factors back on the job that can make or break the impact and ROI of any training program. Through case studies and real-world examples, he takes you on a transformative journey and builds a bridge from training initiative to bottom-line benefits.

Measuring and Maximizing Training Impact is an invaluable tool for anyone who is seeking to identify, report, and optimize the impact of their training dollars. Human resources professionals, business executives, and training practitioners will be able to concisely and confidently report which training investments worked, why they worked, and how to improve results. Whether your training budget is shrinking or growing, the only way to maximize the power of those precious dollars is to build your bridge and measure the impact of your training programs.

About the Author

Dr. Paul Leone is an organizational psychologist and consultant with over 14 years of experience conducting ROI impact studies and delivering bottom-line training results for some of the top Fortune 100 organizations in the world. He is most known for developing a new Level 6 – Transfer Climate - to add to the traditional 5 levels of training evaluation. After working with American Express for 8 years, he founded MeasureUp Consulting, a firm dedicated to measuring, maximizing, and reporting the true business impact and ROI of employee development initiatives. He is currently working with Verizon as a Senior Consultant to help their innovative and transformative L&D team define the ROI of their most critical training initiatives. Paul received his Doctorate in Industrial & Organizational Psychology from the California School of Professional Psychology in San Diego and his Masters from Baruch College in New York City. He is a contributing member of over 12 professional organizations in the field of I/O Psychology and Organizational Development. When he's not working, he's writing, oil-painting, and spending time with his family. Paul lives with his wife and their two young sons in Whitestone, NY.