Mastering Microsoft Dynamics 365 Implementations
- 8h 40m
- Eric Newell
- John Wiley & Sons (US)
- 2021
Confidently shepherd your organization’s implementation of Microsoft Dynamics 365 to a successful conclusion
In Mastering Microsoft Dynamics 365 Implementations, accomplished executive, project manager, and author Eric Newell delivers a holistic, step-by-step reference to implementing Microsoft’s cloud-based ERP and CRM business applications. You’ll find the detailed and concrete instructions you need to take your implementation project all the way to the finish line, on-time, and on-budget.
You’ll learn:
- The precise steps to take, in the correct order, to bring your Dynamics 365 implementation to life
- What to do before you begin the project, including identifying stakeholders and building your business case
- How to deal with a change management throughout the lifecycle of your project
- How to manage conference room pilots (CRPs) and what to expect during the sessions
Perfect for CIOs, technology VPs, CFOs, Operations leaders, application directors, business analysts, ERP/CRM specialists, and project managers, Mastering Microsoft Dynamics 365 Implementations is an indispensable and practical reference for guiding your real-world Dynamics 365 implementation from planning to completion.
In this Book
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Introduction
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Stages of an Implementation Overview
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What to Do before You Begin a Project
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Four Keys to Consider When Buying an ERP or CRM Solution
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How to Evaluate and Buy Business Application Software
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Organizing Your Team for Success and Project Governance
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Sprints and Tools Needed to Run Your Project
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Change Management Throughout Your Project
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Organizing Your Business by Processes
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Independent Software Vendors—Filling Gaps and Managing Partnerships
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Factors for a Successful Project Kickoff
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Designing the Software Collaboratively
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Requirements Gathering and Staying “In the Box”
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Conference Room Pilots
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Dealing with Challenges Mid-Project
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Customizations vs. Configurations and How You Manage Them
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Data Migration—Early and Often
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Environment Management and Deployments
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Testing
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Training for All
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Going Live
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Hypercare
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Support and Enhance Your Project
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Bringing it All Together
