Mastering Communication and Collaboration: A Comprehensive Guide to Teamwork and Leadership for IT Professionals

  • 2h 28m
  • Angus McIlwraith
  • BCS
  • 2023

As organisations shift towards a digital-first approach, the need for individuals with strong business acumen, interpersonal skills, and leadership capabilities has never been greater. This book aims to equip IT professionals with the knowledge and skills needed to effectively collaborate and communicate in today's fast-paced digital landscape.

Mastering Communication and Collaboration aims to enhance your understanding of collaboration and communication by providing real-world examples, case studies from various industries and sectors to provide a comprehensive understanding of the topic. This book also seeks to find common ground between technical, and non-technical individuals to improve communication in all areas of the business.

Packed with actionable strategies and easy-to-read tips, this book will help you improve your skills and become a more effective communicator and collaborator. Whether you're an aspiring leader or an experienced professional, this book is a must-have in your library.

  • Offers practical tools and techniques for better teamwork and communication.
  • Shares ideas from various sources to help you handle and understand complex scenarios.
  • Provides practical strategies and easy-to-follow tips.
  • A clear and accessible read, for everyone from business analysts and enterprise architects, to project managers and technical specialists.

About the Author

Angus McIlwraith has almost over 30 years experience in information risk & security. His experience includes C-level information security management, security training and education, web and digital media creation, risk management and journalism. He is a published author and has been a regular contributor to professional publications relating to security.

In this Book

  • Note From the Author
  • Abbreviations
  • Introduction
  • Communication – Paradox, Purpose and Intention
  • Know Your Audience
  • Communication Methods and Tools
  • Storytelling
  • Presenting Data and Information
  • Interpretation of Data
  • Feedback
  • Collaboration
  • Collaboration Tools
  • Analysing Your Collaboration Skills
  • Emotional Intelligence and Collaboration
  • Personal Branding
  • Positive Attitude
  • Networking
  • Summary and Conclusion
  • Appendix
  • Bibliography
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