Managing Your Documentation Projects
- 12h 44m
- JoAnn T. Hackos
- John Wiley & Sons (US)
- 1994
The only book devoted exclusively to technical publication project management, Managing Your Documentation Projects arms you with proven strategies and techniques for producing high-quality, extremely usable documentation, while cutting cost and time-to-market. Dr. JoAnn T. Hackos, a top documentation design and project management consultant to major corporations, including IBM and Hewlett-Packard, shares with you the fruit of her more than 15 years of experience in the field. She gives you:
- Clear-cut, rational guidelines to managing every phase of the project from planning and development, through production, distribution, and project evaluation
- Scores of usable templates, checklists, summaries, and forms
- Dozens of real-life case studies and scenarios taken from the author’s extensive experience at top corporations
- Techniques applicable to virtually all fields of documentation
Managing Your Documentation Projects was designed to function as a comprehensive guide for new managers and a daily tool of survival for veterans. It is also an invaluable resource for technical writers, editors, graphic designers, consultants, and anyone called upon to produce high-quality technical documentation on time and within budget.
About the Author
Joann T. Hackos, PhD, is President of Comtech Services, Inc., an information/design firm in Denver, Colorado and San Jose, California. She is also president of JoAnn Hackos & Associates, Inc., a strategic planning and management consulting firm. In 1993, she served as president of the Society for Technical Communication (STC) and is a frequent conference keynote speaker on such topics as quality and usability of products and services, the importance of meeting the needs of the customer, and project management.
In this Book
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Managing for Quality—A Process Model
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A Model of the Publications-Development Life Cycle
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A Process-maturity Model for Publications Organizations
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The Roles of the Project Manager
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Starting Projects on Time
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Defining the Need for Information
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Creating the Information Plan
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Creating the Project Plan
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Managing the Phase 1 Review Process
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Creating the Content Specifications
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Revising the Project Plan
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Creating a Tracking System
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Creating Project Standards
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Conducting the Content-specification Reviews
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Managing Phase 3: Implementation Activities
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Keeping the Project Operating Smoothly
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Tracking Progress
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Managing Change
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Developing Prototypes
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Introducing Usability Assessment
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Anticipating Changes in the Development Life Cycle
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Managing Production Activities
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Managing Indexing
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Scheduling Copyediting
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Managing the Translation and Localization Process
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Evaluating the Publications Project
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Evaluating the Publications Process
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Evaluating the Publications Team
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Preparing for the Project's Future
