Managing Facilitated Processes: A Guide for Facilitators, Managers, Consultants, Event Planners, Trainers and Educators
- 2h 50m
- Dorothy Strachan, Marian Pitters
- John Wiley & Sons (US)
- 2009
Managing Facilitated Processes helps people make thoughtful decisions about managing successful gatherings. The book's ten chapters are divided into three parts:
- From Contact to Contract—building customized agreements; eighteen types of facilitated processes, their deliverables and unique features
- Approach and Style—ensuring integrated, customized, and systematic elements; a forget-me-not prompter; effective management styles
- Management x 5: Participants, Speakers, Logistics, Documents, Feedback—practice guidelines, examples, and time-saving tools
About the Authors
Dorothy Strachan is a partner in Strachan-Tomlinson, a process consulting firm in Ottawa, Canada. She is the author of Making Questions Work and Process Design, both from Jossey-Bass.
Marian Pitters is the president of Pitters Associates, a management consulting firm located in Toronto, Canada. She has authored a number of manuals on facilitation and public adjudication.
In this Book
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Initial Contact
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Building Agreements That Work
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Approach
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Style
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Participants
-
Speakers
-
Logistics
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Documents
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Feedback
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Endings and Beginnings
