Manager's Toolkit: The 13 Skills Managers Need to Succeed

  • 4h 19m
  • Harvard Business School Publishing
  • Harvard Business Press
  • 2004

This comprehensive guide is an essential primer for managers who seek to develop the skills and capabilities that will help them excel in a complex business world. From hiring and retaining good people to motivating and developing team members, from understanding key financial statements to delegating work effectively, and from setting goals for others to managing your own career, the actionable advice in this guide will help you stay at the top of your game.

Topics Include:

  • Improving your complete skill set
  • Navigating through crisis
  • Managing by delegating, giving and receiving feedback, and mentoring
  • Assessing your own performance

About the Subject Adviser

Christopher Bartlett is the Thomas D. Casserly, Jr. Professor of Business Administration at the Harvard Graduate School of Business Administration.

In this Book

  • Setting Goals that Others Will Pursue—Committing to an Outcome
  • Hiring the Best—The Role of Human Assets
  • Keeping the Best—Why Retention Matters
  • Delegating with Confidence—Avoid Being Overworked and Overwhelmed
  • Managing Your Time—Making the Most Out of Your Day
  • Managing Teams—Forming a Team that Makes the Difference
  • Appraisal and Coaching—Improving Results with Feedback
  • Handling Problem Employees—Motivating or Letting Go
  • Dealing with Crises—Don't Wait Until They Hit
  • Developing Your Career—And Theirs
  • Becoming a Leader—The Final Challenge
  • Strategy—A Primer
  • Budgeting—Seeing the Future
  • Understanding Financial Statements—Making More Authoritative Decisions
  • Net Present Value and Internal Rate of Return—Accounting for Time
  • Breakeven Analysis and Operating Leverage—Understanding Cash Flow
  • Notes
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