Managerial Communication

  • 3h 51m
  • Jeanette S. Martin, Reginald L. Bell
  • Business Expert Press
  • 2014

The first book of its kind to offer a unique functions approach to managerial communication, Managerial Communication explores what the communication managers actually do in business across the planning, organizing, leading, and controlling functions. Focusing on theory and application that will help managers and future managers understand the practices of management communication, this book combines ideas from industry experts, popular culture, news events, and academic articles and books written by leading scholars. All of the levels of communication (intrapersonal, interpersonal, group, organizational, and intercultural) play a role in managerial communication and are discussed thoroughly. The top, middle, and frontline communications in which managers engage are also addressed. Expounding on theories of communication, the authors relate them to the theories of management-such as crisis management, impression management, equity theory, and effective presentation skills. These are the skills that are invaluable to management.

About the Authors

Reginald L. Bell is a Professor in the College of Business at Prairie View A&M University. Bell received his PhD in Business Education from the University of Missouri at Columbia. Bell has several dozen articles published in peer reviewed journals and proceedings and is a frequent contributor to Supervision. His research has also appeared in the Business Communication Quarterly, Interdisciplinary Journal of E-Learning and Learning Objects, Academy of Educational Leadership Journal, Academy of Marketing Studies Journal, and the Journal of Leadership, Accountability, and Ethics.

Jeanette S. Martin is a Professor Emeritus in the School of Business at University of Mississippi. Martin received her EdD in Business Education from the University of Memphis. She is an active member of the Association for Business Communication. Her research has appeared in the Journal of Education for Business, Journal of Business Communication, Management Communication Quarterly, and others. Martin has published three books: Global Business Etiquette, The Essential Guide to Business Etiquette, Passport to Success; and one textbook Intercultural Business Communication.

In this Book

  • Managerial Communication
  • Preface
  • The Nature of Managerial Communication
  • The Managerial Communication Process
  • Power, Climate, and Culture
  • Ethical Issues in Management Communication
  • Conflict Resolution
  • Communication Technology
  • Effective Presentation Skills
  • Impression Management
  • Employment Communication
  • Change Communication
  • Crisis Communication
  • Communication Audits
  • References
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