Making Work Visible: Exposing Time Theft to Optimize Work & Flow

  • 2h 30m
  • Dominica DeGrandis
  • IT Revolution Press
  • 2017

If someone stole your wallet, you'd notice it. So why don't people notice when they are robbed of something much more valuable than their wallet―time?

Today's workers are drowning: nonstop requests for time, days filled to the brim with meetings, and endless nights spent heroically fixing the latest problems. This churn and burn is creating a workforce constantly on the edge of burnout.

In this timely book, IT time management expert Dominica DeGrandis reveals the real crime of the century―time theft, one of the most costly factors impacting enterprises in their day-to-day operations.

Through simple solutions that make work visible, DeGrandis helps people round up the five thieves of time and take back their lives with time-saving solutions. Chock-full of exercises, takeaways, real-world examples, colorful diagrams, and an easy-going writing style, readers will quickly learn effective practices to create high-performing workflows within an organization.

The technology world―and indeed the whole business world―is moving at a pace faster than ever before, and it shows no signs of slowing down. Instead of consigning ourselves to the pressure cooker of the modern world, it's time to elevate how we work. It's time to level up our game. It's time to make work visible.

About the Author

Dominica DeGrandis is one of the top experts of kanban flow in the IT industry today. Along with being a sought-after speaker at industry conferences, Dominica writes articles for industry publications such as Cutter IT and TechBeacon. As Director of Digital Transformation at Tasktop Technologies, Dominica combines experience, theory, and practice to help organizations level up their capability to improve workflow to optimize delivery of business value.

In this Book

  • Foreword
  • Introduction—Work and Flow
  • Too Much Work-in-Progress (WIP)
  • Unknown Dependencies
  • Unplanned Work
  • Conflicting Priorities
  • Neglected Work
  • Make Work Visible
  • Ambush the Ringleader
  • Expose Dependencies
  • The Perfect Crime—Unplanned Work
  • Prioritize, Prioritize, Prioritize
  • Preventing Negligence
  • Useful Board Design Examples
  • Your Metrics or Your Money
  • The Time Thief O'Gram
  • Operations Review
  • The Art of the Meeting
  • Beastly Practices
  • Conclusion—Calibration
  • Glossary
  • Notes
  • A Note on the Type
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