Leading Organization Design: How to Make Organization Design Decisions to Drive the Results You Want

  • 3h 41m
  • Amy Kates, Gregory Kesler
  • John Wiley & Sons (US)
  • 2011

Today's organizations are as complex as the global strategies they are designed to support. The right organization design is a competitive advantage as companies expand their reach into emerging markets and attempt to channel scarce resources away from yesterday's priorities into innovation and new growth opportunities.

Leading Organization Design outlines a scalable, five-step process to help senior business leaders, supported by skilled human resources or OD professionals, make smart design decisions. While being careful to ensure that a company's organization design is not more complex than necessary, expert authors Greg Kesler and Amy Kates show how the ability to design and manage an organization that can execute complex strategies brings competitive advantage over firms whose management can only do one thing well. With insights from extensive consulting work around the world and their research on many large multinationals, the authors reveal how to generate and evaluate the right design options, how to set up governance and management processes to align power effectively in the matrix, and how to engage the right people in implementing difficult organization changes.

Presenting new frameworks, concepts, and tools that examine in depth how companies like Nike, Coca-Cola, P&G, Cisco, and others have tackled today's design challenges, Leading Organization Design provides new ways of thinking about design as well as a coherent way to organize existing knowledge about the field. It is an essential guide for business leaders who want to make better organization design decisions and for internal and external professionals who support them.

About the Authors

The authors are managing partners at Kates Kesler Organization Consulting. The organization design approach and tools they have developed together and with Jay Galbraith have become the standard internal design methodology used in dozens of major corporations around the world.

Greg Kesler has consulted with corporations worldwide for over twenty years on organization design, executive talent management, and HR planning. He has published many articles and book chapters on organization design and succession planning and is on the editorial board of People & Strategy journal.

Amy Kates helps leaders and teams assess organizational issues, reshape structures and processes, and build depth of management capability. She is coauthor of two books with Jay Galbraith and an editor of People & Strategy. She teaches organization design at Cornell University, the DTU Executive School of Business (Denmark), and in client-specific programs.

In this Book

  • Foreword
  • Introduction—Why Organization Design
  • The Five Milestones
  • Clarify the Strategic Priorities
  • Define the Case for Change
  • Set the Design Criteria
  • Milestone One Summary—Business Case and Discovery
  • Use the Six Design Drivers
  • Choose the Best Grouping Option
  • Embrace the Matrix
  • Milestone Two Summary—Strategic Grouping
  • Design for Operating Governance
  • Allocate Power in the Matrix—A Case Study in Governance
  • Redesign Functions to Be Integrators
  • Milestone Three Summary—Integration
  • Design the Leadership Organization
  • Make the Right Talent Choices
  • Milestone Four Summary—Talent and Leadership
  • Set the Implementation Plan
  • Navigate the Transition
  • Milestone Five Summary—Transition
  • Roles, Involvement, and the Project Timeline
  • The Design Charette
  • Learning to Lead Organization Design
  • References
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