Leadership Without Excuses: How to Create Accountability and High-Performance (Instead of Just Talking About It)
- 3h 29m
- Gregg Baron, Jeff Grimshaw
- McGraw-Hill
- 2010
There are three kinds of employees: Some are Saints; they’re always accountable. Some are Sinners; they’re never accountable. But most are Save-ables; sometimes they make good choices, sometimes they don’t. What makes the difference? Leadership without Excuses has the answers.
Jeff Grimshaw and Gregg Baron help you put an end to the Save-ables’ poor choices and excuse-making—and convert them into Saints. The secret is to communicate clear and credible expectations, create compelling consequences, and lead conversations grounded in reality.
In order to save the Save-ables, you need to:
- BOOST THE CLARITY AND CREDIBILITY OF YOUR HIGH EXPECTATIONS
- REWARD WHAT YOU WANT TO SEE MORE OF—AND STOP TOLERATING WHAT YOU DON’T
- PROMOTE PERSONAL OWNERSHIP WHILE STRETCHING YOUR PEOPLE
- TAP INTO HIDDEN SOURCES OF MOTIVATION
- USE YOUR AUTHORITY EFFECTIVELY— BUT WISELY
- TREAT MISTAKES AS INTELLECTUAL CAPITAL
- PREVENT EXCUSES BEFORE THEY HAPPEN
There’s no excuse for putting up with excuses. Leadership without Excuses is for anyone who actually wants to do something about it. It’s the definitive guide to taking excuses out of the system and creating an environment where accountability and performance are consistently high. With this game-changing guide, you’ll stop the excuses in their tracks and put your team on the path to success.
About the Authors
Jeff Grimshaw, a partner in the firm MGStrategy, is an expert on accelerating accountability and alignment. Over two decades, he’s helped hundreds of leaders deliver the results on which they’ve staked their reputations. Grimshaw serves as senior advisor, Leadership Solutions, at stickK.com, helping leaders apply powerful insights from behavioral economics to improve performance. With POW/MIA activist Paul Pinkerton, he cofounded Paul’s Kids Vietnam Children’s Charity.
Gregg Baron is president of Success Sciences, a research-based performance improvement firm that focuses on the points of customer contact (sales, service, collections, and technical service quality). As a certified management consultant, Gregg has more than two decades of experience helping senior leaders enhance their practices for leading change. Gregg is also a founding principal in The Institute for Organizational Effectiveness.
In this Book
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Equip Your People for Moments of Truth and Tradeoff
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Invest Excruciating Minutes to Ensure Role Clarity
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Use Commander’s Intent to Promote Ownership, Stretch your People, and Align Them with Your Business Strategy
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Compete for Attention
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Boost the Credibility of Your High Expectations
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Reward What you Want to See More of . . . and Stop Tolerating What you Don’t
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Use the Other F-Word to Tap Hidden Sources of Motivation
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Wield Your Biggest Stick: The Power to Take Things Away
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When You Have no Authority, Use Increased Confidence and Reduced Anxiety as Your Consequence Currency
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Whet the Appetite for Truth
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Prevent Excuses before They Happen
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Banish the Fantasies and Fetishes that Lead to Fingerpointing
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Treat Mistakes as Intellectual Capital and Give Negative Feedback that Doesn’t Freak People Out
