Keeping Employees Accountable for Results: Quick Tips for Busy Managers

All managers want to hold their employees accountable for results, but few know how. Moving beyond the far-from-ideal annual performance review—which only evaluates what has already occurred, and not what the manager wants to achieve—Keeping Employees Accountable for Results contains checklists, how-tos, and other tools to manage performance on an ongoing basis. The book gives busy managers quick, step-by-step advice on:

• Setting expectations
• Monitoring progress
• Giving feedback
• Following through

Light on theory and heavy on practical application, Keeping Employees Accountable for Results gives time-pressed managers the proven, practical information they need to help their people accomplish more.

About the Author

Brian Cole Miller, founder of Working Solutions, is the author of Quick Team-Building Activities for Busy Managers. A sought-after speaker and trainer, Brian specializes in building more competent and confident leaders, especially at the front line. He has provided training, coaching, and consulting to busy managers internationally, including those at Nationwide Insurance, Communications Workers of America, Anthem Blue Cross Blue Shield, and UPS.