Introducing Advanced Returns Management with SAP S/4HANA

  • 1h 5m
  • Basawaraj Patil, Sri Krishna Raju Kakarlapudi
  • Rheinwerk Publishing Inc.
  • 2024

So long, old-school returns! With this E-Bite, discover new-and-improved returns processing with advanced returns management (ARM) in SAP S/4HANA. Learn about functionality for customer, supplier, and stock transfer returns, including quality management integration. Explore follow-up activities such as transfer for scrapping, resale, or repair; then see how returns are settled through credits or replacements. Get ready for integrated returns, from end to end!

  • Improve returns processing with SAP S/4HANA
  • Explore customer returns, supplier returns, return of stock transfers, logistics follow-up activities, and more
  • Preview configuration for advanced returns management

About the Author

Basawaraj Patil is a specialist leader at Deloitte who focuses on logistics execution. He has more than 21 years of SAP and supply chain experience in delivering complex supply chain and business transformation projects enabled by SAP S/4HANA.

Sri Krishna Raju Kakarlapudi is a solution architect at Wipro Technologies who focuses on order-to-cash and logistics execution.

In this Book

  • Introduction to Advanced Returns Management
  • Customer Returns
  • Supplier Returns
  • Stock Transfer Returns
  • Integration with Quality Management
  • Logistics Follow-Up Activities
  • Credits and Replacements
  • Enhancements and Technical Considerations
  • What’s Next?