Interpersonal Communication: Questioning, Listening, and Feedback Skills
- 43m
- Phillip L. Hunsaker, Tony Alessandra
- Tony Alessandra
- 2005
It's almost impossible to be productive and effective today without being an effective communicator. If you cannot accurately communicate, how can you ever expect to get along with other people at work or at home?
This report will teach you the essential skills needed to make sure you accurately and effectively receive the messages sent to you and that the messages you send are accurately received through the fine art of asking questions, active listening skills, and effective feedback techniques.
About the Author
Dr. Tony Alessandra is a widely published author with 14 books translated into 17 foreign languages and is president of Online Assessments, a company that offers online assessments and tests; co-founder of MentorU.com, an online e-learning company; and Chairman of the Board of BrainX, a company that offers online digital accelerated-learning programs.
In this Book
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The Art of Asking Questions
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The Power of Listening
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Four Levels of Listening
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CARESS Model
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The Active Listening Attitude
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Making Sure with Feedback
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The Keys to Effective Feedback
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