Improve Your Communication Skills: How to Build Trust, Be Heard and Communicate with Confidence

  • 2h 5m
  • Alan Barker
  • Kogan Page
  • 2019

Improve Your Communication Skills is your practical guide to effective communication in business. This fully updated 5th edition now features a handy self-assessment tool to help you profile your own preferred communication style, even more practical exercises, useful checklists and top tips, as well as content on influencing others and managing difficult conversations.

Better communication skills will have a direct impact on your career development. This book provides vital guidance on improving your conversations, building rapport, developing your skills of persuasion, giving effective presentations, writing excellent emails, letters and reports, and networking successfully. With the help of Improve Your Communication Skills, you will be able to get your message across - every time.

About the Author

Alan Barker is Managing Director of Kairos Training, a learning consultancy devoted to creativity and communication at work. He is the author of How to Manage Meetings, also published by Kogan Page.

In this Book

  • What is Communication?
  • What's Your Communication Style?
  • Seven Ways to Improve Your Conversations
  • The Skills of Enquiry
  • The Skills of Persuasion
  • Tough Conversations
  • Making a Presentation
  • Putting it in Writing
  • Networking: The New Conversation

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