Human Factors in Project Management: Concepts, Tools, and Techniques for Inspiring Teamwork and Motivation
- 6h 31m
- Zachary Wong
- John Wiley & Sons (US)
- 2007
In Human Factors in Project Management, author Zachary Wong—a noted trainer and acclaimed leader of more than 250 project teams—provides a summary of "people-based" management skills and techniques that can be applied when working in a team environment. This comprehensive resource brings together in one book new and current models in team motivation and integrates the most significant concepts in team motivation and behaviors into a single set of principles called "Human Factors." Wong shows how these factors can be applied to the most challenging issues facing project managers today including
- Motivating a diverse workforce
- Facilitating team decisions
- Resolving interpersonal conflicts
- Managing difficult people
- Strengthening team accountability
- Communications
- Leadership
About the Author
Zachary Wong is a manager at the Chevron Energy Technology Company in Richmond, California. He is a highly acclaimed instructor of human factors and team dynamics at the University of California at Berkeley Extension. Wong has over thirty years of managerial and project management experience. He has held senior positions in research and technology, strategic planning, business analysis, and risk assessment. He has extensive experience as a team facilitator and project leader.
In 2002, Wong was selected as an Honored Instructor by the University of California at Berkeley Extension and has received numerous teaching awards. For over fifteen years, he has taught a wide range of courses in health sciences, economics, business management, leadership, and human factors. In 1978, he received his Ph.D. in toxicology and pharmacology from the University of California at Davis. He has served extensively on project teams, executive leadership teams, and decision review boards of public committees, industry associations, and academia.
In this Book
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Emergence of Human Factors
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Human Factors and Team Dynamics in Project Management
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Key Elements of Team Performance—Content
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Key Elements of Team Performance—Process
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Key Elements of Team Performance—Behavior
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Secrets of Managing the Three Key Elements
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Key Stages of Team Development
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Moving the Team Forward—Facilitation Techniques
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Personal Space
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Team Conflicts
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How Conflicts Affect Personal Space
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Expanding Your Space
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Managing Good and Bad Behaviors
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Raising Your Game
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Those Who Break Through Will Never Go Back
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Hearts and Minds of Human Factors
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Personal Leadership—Putting It All Together
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Epilogue
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References
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