Human Capital Analytics: How to Harness the Potential of Your Organization's Greatest Asset

Human capital analytics, also known as human resources analytics or talent analytics, is the application of sophisticated data mining and business analytics techniques to human resources data. Human Capital Analytics provides an in-depth look at the science of human capital analytics, giving practical examples from case studies of companies applying analytics to their people decisions and providing a framework for using predictive analytics to optimize human capital investments.

• Written by Gene Pease, Boyce Byerly, and Jac Fitz-enz, widely regarded as the father of human capital
• Offers practical examples from case studies of companies applying analytics to their people decisions
• An in-depth discussion of tools needed to do the work, particularly focusing on multivariate analysis

The challenge of human resources analytics is to identify what data should be captured and how to use the data to model and predict capabilities so the organization gets an optimal return on investment on its human capital. The goal of human capital analytics is to provide an organization with insights for effectively managing employees so that business goals can be reached quickly and efficiently. Written by human capital analytics specialists Gene Pease, Boyce Byerly, and Jac Fitz-enz, Human Capital Analytics provides essential action steps for implementation of advanced analytics on human capital.

About the Authors

Gene Pease is the cofounder and CEO of Capital Analytics, a consultancy revolutionizing the way companies evaluate their investments in people. With more than 25 years of experience as a CEO, and under his leadership, Capital Analytics has been recognized by Bersin and Associates (2012 Bersin Learning Leaders), CLO Magazine (Learning in Practice Awards in 2009, 2010, and 2011), Gartner (2009 and 2011 Hype Cycle for Human Capital Management “On the Rise Vendor” for Workforce Decision Support and 2008 Cool Vendor of the Year), and the ROI Institute (2011 First Place Recipient, Most Innovative Approach to ROI). Gene earned his MBA with honors in entrepreneur and venture management from the University of Southern California. He holds a BA in architecture from the University of Cincinnati. Gene currently holds a town council position in Chapel Hill, North Carolina.

Boyce Byerly, PhD, is the cofounder, chief scientist, and chief technical officer of Capital Analytics and has more than 20 years of experience designing and managing pure and applied research projects with high technology firms in the Research Triangle Area of North Carolina. He directed the Capital Analytics team that developed the methodology, software, and analytical tools that are the core intellectual assets of Capital Analytics. Boyce has published numerous articles and chapters on human capital analytics, knowledge representation, and computer-support cooperative work. Boyce earned his PhD from Duke University for interdisciplinary work in computer science and cognitive psychology, using advanced statistical techniques to investigate how the representation of information affects memory and problem solving. In addition, he holds an MS in computer science from Rutgers University and a BS from Duke University, double-majoring in English and computer science and graduating cum laude. He is an active member of the International Society for Performance Improvement and is a professor at Bellevue University.

Jac Fitz-enz, PhD, is widely regarded as the father of human capital strategic analysis and measurement. He founded the famous Saratoga Institute and published the first HR metrics in 1978 and the first international HR benchmarks in 1985. HR World cited him as one of the top five “HR Management Gurus,” IHRIM gave him its Chairman’s Award for innovation, and SHRM chose him as one of the persons in the twentieth century who “significantly changed what HR does and how it does it.” He has authored 12 books and more than 350 articles and has trained 90,000 managers in 46 countries on strategic management and measurement. His 2010 book, titled The New HR Analytics, introduced predictive analytics to human resources. Dr. Jac holds degrees from Notre Dame (BA), San Francisco State (MA), and University of Southern California (PhD) in organizational communications.