How to Manage People: Fast, Effective Management Skills that Really Get Results, 5th Edition
- 2h 28m
- Michael Armstrong
- Kogan Page
- 2022
Bestselling author Michael Armstrong provides valuable insight into the skills required to be an effective manager, helping you get the best from your staff through motivation, reward and leadership.
This fully updated 5th edition now features even more practical exercises, useful templates, and top tips, alongside advice on managing virtual teams, enhancing employee engagement and managing conflict. Essential reading for anyone who wants to get the best from their teams, How to Manage People distils the essence of good management into one handy, easy-to-use book.
The Creating Success series of books... Unlock vital skills, power up your performance and get ahead with the bestselling Creating Success series. Written by experts for new and aspiring managers and leaders, this million-selling collection of accessible and empowering guides will get you up to speed in no time. Packed with clever thinking, smart advice and the kind of winning techniques that really get results, you'll make fast progress, quickly reach your goals and create lasting success in your career.
About the Author
Michael Armstrong is a bestselling author and people management expert, based in London, UK. With over a million copies sold, his books have been translated into twenty four languages. He is managing partner of E-Reward as well as an independent management consultant. Prior to this, he was a chief examiner of the Chartered Institute of Personnel and Development (CIPD). He is also the author of the bestselling How to Be an Even Better Manager, now in its 10th edition and also published by Kogan Page.
In this Book
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Preface
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Chapter 01: What Managers Do
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Chapter 02: Treating People Right
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Chapter 03: Leadership
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Chapter 04: Motivating People
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Chapter 05: Enhancing Engagement
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Chapter 06: The Process of Organizing
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Chapter 07: Defining Roles
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Chapter 08: Team Building
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Chapter 09: Managing Remote Workers
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Chapter 10: Performance Leadership
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Chapter 11: Performance Leadership Skills
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Chapter 12: Delegating
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Chapter 13: Selection Interviewing
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Chapter 14: Developing People
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Chapter 15: Rewarding People
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Chapter 16: Managing Change
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Chapter 17: Managing Conflict
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Chapter 18: Approaches to Handling People Problems
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Chapter 19: Dealing with Disciplinary Problems
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Chapter 20: Managing Under-Performers
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Chapter 21: Dealing with Negative Behaviour
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Chapter 22: Dealing with Absenteeism and Timekeeping Issues
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Chapter 23: Handling Challenging Conversations
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Chapter 24: Giving Bad News
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Chapter 25: Managing Bias
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Chapter 26: Dealing with Bullying and Harassment
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Appendix
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References
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