How to Cheat at IT Project Management

Most IT projects fail to deliver, on average, all IT projects run over schedule by 82%, run over cost by 43% and deliver only 52% of the desired functionality. Pretty dismal statistics. Using the proven methods in this book, every IT project you work on from here on out will have a much higher likelihood of being on time, on budget and higher quality.

This book provides clear, concise, information and hands-on training to give you immediate results. You don't need an advanced degree in project management or a black belt in Six Sigma methodologies to improve your IT project results. What you need is a clear, concise and easy-to-implement system for managing all IT projects.

This book will teach you how to improve your IT project results from start to finish without bogging you down in complex project management jargon or systems. This book provides hands-on training to help you get immediate results. You can read the book straight through or work through it chapter by chapter--either way, you'll pick up invaluable tools to help you on your next (or current) IT project. From idea to implementation, any IT project you work on will benefit immediately from applying the concepts in this book. If you could increase your project's ROI by 80%, reduce your project's schedule by 20% and increase your project success rate by 35%, wouldn't you do that? These statistics are the average improvements seen after implementing IT project management. This book will assist you in improving every aspect of your IT projects and you'll learn to develop the right size plan for your project-- not a one size fits all approach.

About the Author

Susan Snedaker (MBA, BA, MCSE, MCT, CPM) is Principal Consultant and founder of VirtualTeam Consulting, a consulting firm specializing in business and technology consulting. The company works with companies of all sizes to develop and implement strategic plans, operational improvements and technology platforms that drive profitability and growth. Prior to founding VirtualTeam in 2000, Susan held various executive and technical positions with companies including Microsoft, Honeywell, Keane, and Apta Software. As Director of Service Delivery for Keane, she managed 1200+ technical support staff delivering phone and email support for various Microsoft products including Windows Server operating systems. She is author of The Best Damn Windows Server 2003 Book Period (Syngress Publishing) and How to Cheat at Managing Windows Small Business Server 2003 (Syngress). She has also written numerous technical chapters for a variety of Syngress Publishing books on Microsoft Windows and security technologies and has written and edited technical content for various other publications. Susan has developed and delivered technical content from security to telephony, TCP/IP to WiFi, CIW to IT project management and just about everything in between (she admits a particular fondness for anything related to TCP/IP).

Susan holds a master’s degree in business administration and a bachelor’s degree in management from the University of Phoenix. She also holds a certificate in advanced project management from Stanford University. She holds Microsoft Certified Systems Engineer (MSCE) and Microsoft Certified Trainer (MCT) certifications. Susan is a member of the Information Technology Association of Southern Arizona (ITASA) and the Project Management Institute (PMI).