How to Be an Even Better Manager: A Complete A-Z of Proven Techniques and Essential Skills, 11th Edition
- 3h 55m
- Michael Armstrong
- Kogan Page
- 2021
For current and aspiring managers alike, this bestselling handbook from expert author Michael Armstrong provides a whistle-stop tour of the skills and techniques you need to succeed. With a focus on practical application, you will be guided through four crucial areas of management:
- Managing people
- Management activities and processes
- Management personal skills
- Business and financial skills
How to be an Even Better Manager has sold over 170,000 copies worldwide and been translated into 17 languages. Fully revised and updated, this 11th edition covers all the skills an excellent manager needs, and now includes brand new case studies to ensure you will be equipped for the modern world of management. From resolving conflict and boosting your confidence to engaging your team and improving their performance, with this trusted and popular guide you won't just be good - you'll be an even better manager.
About the Author
Michael Armstrong is the UK's bestselling author of Human Resource Management books including Armstrong's Handbook of Human Resource Management Practice, Armstrong's Handbook of Strategic Human Resource Management, Armstrong's Handbook of Reward Management Practice and Armstrong's Handbook of Performance Management and several other titles published by Kogan Page. His books have sold over a million copies and have been translated into twenty-one languages.
Michael Armstrong is a Companion and former Chief Examiner of the Chartered Institute of Personnel and Development (CIPD), a managing partner of E-Reward and an independent management consultant. Prior to this he was an HR director of a publishing company.
In this Book
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How to Be a Better Manager
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How to Treat People Right
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How to Motivate People
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How to Engage People
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How to Be a Better Leader
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How to Build Teams
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How to Manage Performance
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How to Help People Learn and Develop
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How to Handle Difficult Situations with People
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How to Organize
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How to Coordinate
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How to Plan and Prioritize
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How to Control
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How to Delegate
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How to Make Things Happen
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How to Manage Your Boss
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How to Manage Change
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How to Manage Conflict
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How to Deal with Office Politics
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How to Manage a Crisis
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How to Manage Projects
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How to Manage Time
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How to Persuade
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How to Negotiate
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How to Make Meetings a Success
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How to Aim High
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How to Solve Problems and Make Decisions
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How to Be Creative and Innovate
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How to Conduct a Selection Interview
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How to Be Interviewed for a Job
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How to Communicate
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How to Listen
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How to Make Effective Presentations
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How to Write Reports
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How to Be Strategic
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How to Think Clearly
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How Things Go Wrong and How to Put Them Right
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How to Be Business-Like
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How to Make a Business Case
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How to Budget
