How People Tick: A Guide to Difficult People and How to Handle Them
- 2h 21m
- Mike Leibling
- Kogan Page
- 2005
Difficult people can make life impossible. They can be the bane of your life and a real pain to work and live with.
How People Tick is a practical guide to many types of difficult people and how best to handle them. It describes each type of difficult behavior, analyzes why it happens and offers tips for dealing with the problem successfully. Based on a real understanding of their behavior, it will help you to deal with people who are, for example:
- angry;
- competitive;
- moody;
- stressed;
- anxious;
- hostile;
- negative;
- unassertive;
- boring;
- indecisive;
- patronizing;
- unmotivated;
- bullies;
- insecure;
- selfish;
- workaholics.
If you are faced with someone who is difficult, How People Tick will help you to understand them, deal with them, and then carry on working or living with them.
About the Author
Mike Leibling is a coach (with individuals) and trainer and facilitator (with groups and teams and boards) in the area of How to Get On With People You Don't Get On With (!).
He worked for nearly 20 years as a strategist with Saatchi & Saatchi, ultimately as International Strategic Planning Director. He had many clients, large and small, private, public and third sectors, and was increasingly called upon to spend his time doing training and coaching and mentoring.
Then in 1995 he founded Strategy Strategy to help people and organizations to move on in 'difficult' situations or, preferably, to spot them coming and so avoid them in the first place.
In this Book
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Angry People
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Anxious People
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Apologetic People
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Biased People
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Blamers
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Boring People
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Bullies
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Change-Resistant People
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Charmers
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Cold People
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Competitive People
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Confused People
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Difficult People
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Disobedient People
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Dumpers
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Embarrassed People
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Forgetful People
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Hostile People
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Impatient People
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Impetuous, Impulsive People
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Indecisive People
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Insecure People
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Insincere People
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Last-Minuters
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Late People
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Loners
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Messy People
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Moody People
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Negative People
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Nit-Picky People
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Patronizing People
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Phobic People
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Repeaters
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Scatter-Gun Thinkers
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Selfish People
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Show-Offs
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Stressed People
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Unassertive People
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Unenthusiastic People
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Unfulfilled People
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Unmotivated People
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Unrealistic People
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Untrusting People
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Workaholics
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Yes People
