High Performance Through Business Process Management: Strategy Execution in a Digital World, Third Edition

  • 4h 7m
  • Mathias Kirchmer
  • Springer
  • 2017

This management book presents value-driven business process management as a successful method to turn strategy into people- and technology-based execution, quickly and at minimal risk. It also shows how to achieve high performance successfully in a digital business environment. Static business models do not keep pace with the dynamic changes in our digital world. Organizations need a management approach that fits this environment and capitalizes on its opportunities while minimizing the related risks. They need to execute their business strategy fast and reliably. In effect, they have to know how and when to modify or enhance their business processes, which processes are the best candidates for intervention, and how to move rapidly from strategy to execution.

This means organizations need to establish business process management as a real management discipline. The importance of process innovation, digital technology and people aspects, process governance, internationalization, emerging processes and the unique situation in mid-market organizations are some of the key topics discussed in this book. It ends with a comprehensive case study and a discussion about what process engineers can learn from jazz musicians.

In this Book

  • Foreword to Third Edition
  • Foreword to Second Edition
  • Foreword
  • Abbreviations
  • Business Process Management—What is it and Why Do You Need it?
  • Innovation—Enabled by Process Management
  • Digital Technologies for Process Execution
  • People Enablement for Process Execution
  • Business Process Governance
  • Reference Models—Accelerators and More
  • Managing Inter-Enterprise Processes
  • Managing Emergent Processes in a Digital World
  • Globalization Requires Value-Driven BPM
  • Small and Medium Enterprises Need Value-Driven BPM
  • What Has Jazz to Do with BPM?
  • The Discipline of Value-Driven BPM in Practice—A Case Example
  • Epilogue—Business Process Management is Becoming Popular in the Digital World
  • Appraisals to the Previous Editions
  • Bibliography
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