Head, Heart and Guts: How the World's Best Companies Develop Complete Leaders

This book reveals the three most important capabilities leaders must demonstrate today: the ability to set strategy, empathize with others, and take risks—all at the same time. In Head, Heart, and Guts, leadership experts David Dotlich, Peter Cairo, and Stephen Rhinesmith—who teach and coach CEOs and executive teams throughout the world—argue that to be successful in a complex, matrixed, fast-moving world, “whole” leaders must set strategy, develop trusting relationships with others, and consistently do the right thing based on personal values. “Partial” leaders, often the product of traditional executive programs, may be successful in the shortrun, but their companies lose over time. Filled with case studies of companies such as Bank of America, Johnson & Johnson, Novartis, and UBS, Head, Heart, and Guts, lays out specific steps and actions for leaders who want to grow beyond their “leadership comfort zone” and an action plan for companies that want to move beyond tried-and-true leadership development in order to develop “whole” leaders throughout their leadership pipeline.

About the Authors

David L. Dotlich is president of the Mercer Delta Executive Learning Center, a leading global provider of senior executive programs throughout the world. He also consults to executive committees, CEOs, and senior leaders of such companies as Johnson & Johnson, Nike, Bank of America, Intel, Toshiba, Ernst & Young, and Novartis. He is coauthor of five best-selling leadership books: Why CEOs Fail: The 11 Behaviors That Can Derail Your Climb to the Top—and How to Manage Them; Action Coaching: How to Leverage Individual Performance for Company Success; Unnatural Leadership: Going Against Intuition and Instinct to Develop Ten New Leadership Instincts; Action Learning: How the World's Top Companies Are Re-Creating Their Leaders and Themselves; and Leadership Passages: The Personal and Professional Transitions That Make or Break a Leader (all published by Jossey-Bass).

Peter C. Cairo is a consultant who specializes in the areas of leadership development, executive coaching, and organization effectiveness. He has served as a consultant and coach to senior executives and leadership teams at Merck, Avon Products, Colgate-Palmolive, and others. Cairo spent twenty years on the faculty of Columbia University, where he served as chairman of the Department of Organizational and Counseling Psychology. He is coauthor of Why CEOs Fail: The 11 Behaviors That Can Derail Your Climb to the Top—and How to Manage Them; Unnatural Leadership: Going Against Intuition and Instinct to Develop Ten New Leadership Instincts; and Action Coaching: How to Leverage Individual Performance for Company Success.

Stephen H. Rhinesmith is a partner in the Mercer Delta Executive Learning Center, a firm that specializes in assessing, coaching, and developing global leaders. He is an expert on global business–strategy implementation and human resource development. Rhinesmith is a consultant to many Fortune 100 corporations on globalization and the development of global mindsets, competencies, and corporate cultures. He is author of A Manager's Guide to Globalization.