Handle with CARE: Motivating and Retaining Your Employees
- 4h 34m
- Barbara A. Glanz
- McGraw-Hill
- 2002
Study after study has shown that companies who truly respect and listen to their employees get dramatically better performance from them. But the same studies reveal a chasm between what supervisors think their employees want—and what employees really want.
Handle with CARE builds on author Barbara Glanz’s CARE model of employee motivation to help you understand what your employees really want from their jobs. Filled with practical and proven ideas for engaging and motivating employees, and backed by an in-depth research study of over 1,200 workers, this creative book of ideas features:
- Hundreds of tips for making employees want to do their best work for you
- Tools for reducing dissatisfaction and turnover
- Real word examples from Domino’s Pizza, Nationwide Insurance, KFC, and other successful employers
A healthy supervisor/employee relationship is key to the satisfaction, performance, and retention of each of your employees. Handle with CARE explains how to create relationships that are supportive instead of intimidating, caring instead of cutthroat, and profitable on every level.
About the Author
Barbara A. Glanz is an internationally known speaker, author, and consultant. Her books on enhancing workplace motivation and performance include CARE Packages for the Workplace and The Creative Communicator.
In this Book
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What the Research on Employee Motivation Shows
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Our Study
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Two Models for Understanding Your Employees
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The CARE Model for Motivating and Retaining Your Employees
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A Manager Who CAREs
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Reward and Respect—Suggestions from Employees
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Ideas and Tools from World-Class Organizations
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C = Creative Communication
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A = Atmosphere
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A = Appreciation for All
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R = Respect
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R = Reason for Being
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E = Empathy
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E = Enthusiasm
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Conclusion
