Handbook of Human Performance Technology: Principles, Practices, and Potential, Third Edition

  • 26h 17m
  • James A. Pershing
  • John Wiley & Sons (US)
  • 2006

The first two editions of the Handbook of Human Performance Technology helped define the rapidly growing and vibrant field of human performance technology - a systematic approach to improving individual and organizational performance. Exhaustively researched, this comprehensive sourcebook not only updates key foundational chapters on organizational change, evaluation, instructional design, and motivation, but it also features breakthrough chapters on "performance technology in action" and addresses many new topics in the field, such as certification, Six Sigma, and communities of practice.

Boasting fifty-five new chapters, contributors to this new edition comprise a veritable "who's who" in the field of performance improvement, including Geary Rummler, Roger Kaufman, Ruth Clark, Allison Rossett, Margo Murray, Judith Hale, Dana and James Robinson, and many others.

Praise for the third edition of the Handbook of Human Performance Technology

"If you are in the business of trying to improve organizational performance, this Handbook should be the first place you look for answers to questions about human performance technology."

- Joseph J. Durzo, CPT, Ph.D., senior vice president and chief learning officer, Archstone-Smith

"This newest edition of the Handbook provides an unparalleled, all-encompassing survey of the latest theory and its practical application in this emergent field. This book is a must-have reference for any professional wishing to systematically improve performance within their organization."

- Weston McMillan, CPT, manager, training and development, eBay Inc.

"An invaluable, engaging resource for anyone charged with improving workplace performance. It not only provides the background and foundations of our profession, but more importantly, it also provides the most up-to-date descriptions of how to apply HPT to drive results."

- Rodger Stotz, CPT, vice president and managing consultant, Maritz Inc.

"This book is filled with insights--both for those who are new to the field and also for those who are experienced. It offers concrete advice and examples on how to use HPT to impact business results and how to work successfully within organizations."

- Anne Marie Laures, CPT, director, learning services, Walgreen Co.

"The Handbook contains many of the secrets for improving the performance of individuals, groups, and organizations."

- Robert F. Mager, author, Analyzing Performance Problems and How to Turn Learners On...Without Turning Them Off

About the Author

James A. Pershingis professor of education in instructional systems technology and educational inquiry methodology at Indiana University.

In this Book

  • Foreword to the Third Edition
  • The Editor and Editorial Advisory Board
  • Foreword to the First Edition
  • Foreword to the Second Edition
  • Human Performance Technology Fundamentals
  • The Performance Architect’s Essential Guide to the Performance Technology Landscape
  • Business Perspectives for Performance Technologists
  • Performance Improvement
  • Systemic Issues
  • Mega Planning and Thinking
  • The Origins and Evolution of Human Performance Technology
  • Aligning Human Performance Technology Decisions with an Organization’s Strategic Direction
  • Analysis and More
  • Requirements
  • Modeling Mastery Performance and Systematically Deriving the Enablers for Performance Improvement
  • Dimensions of Organizational Change
  • Using Evaluation to Measure and Improve the Effectiveness of Human Performance Technology Initiatives
  • The Full Scoop on Full-Scope Evaluation
  • Instruction as an Intervention
  • Designing Instructional Strategies
  • Games and Simulations for Training
  • Distance Training
  • Innovations in Performance Improvement with Mentoring
  • Motivating Individuals, Teams, and Organizations
  • Shifting Organizational Alignment from Behavior to Values
  • Principles and Practices of Work-Group Performance
  • Performance Support Systems
  • The Impact of Organizational Development
  • The Fifth Discipline—A Systems Learning Model for Building High-Performing Learning Organizations
  • Knowledge Management, Organizational Performance, and Human Performance Technology
  • Coming to Terms with Communities of Practice
  • Workplace Design
  • Six Sigma
  • Normal Excellence
  • A Commentary on Quantitative and Qualitative Methods
  • Constructing Effective Questionnaires
  • Interviewing to Analyze and Evaluate Human Performance Technology
  • Observation Methods for Human Performance Technology
  • Using Content Analysis in Human Performance Technology
  • Quantitative Data Analyses
  • Evidence-Based Practice and Professionalization of Human Performance Technology
  • Making the Transition from a Learning to a Performance Function
  • Using an HPT Model to Become Management’s Partner
  • Managing Human Performance Technology Projects
  • Leadership in Performance Consulting
  • The Anatomy of Performance
  • Certification
  • Standards and Ethics in Human Performance Technology
  • Professional Ethics
  • Improving Human Performance by Employing a Top-Down Function Analysis Methodology in Navy Aircraft Design
  • SWOT Analysis
  • Sustainable Development and Human Performance Technology
  • Rapid Reflection Throughout the Performance-Improvement Process
  • Appreciative Inquiry
  • Comprehensive Performance Evaluation
  • Aligning the Human Performance System
  • Systems, Measures, and Workers
  • Hidden Order of Human Performance Technology
  • Quantulumcunque Concerning the Future Development of Performance Technology
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