Grateful Leadership: Using the Power of Acknowledgment to Engage All Your People and Achieve Superior Results
- 3h 26m
- Judith W. Umlas
- McGraw-Hill
- 2013
When employees are engaged, they are passionate and feel a deeper connection to their work. Grateful Leadership is an essential approach for leaders who want to achieve the bottom line and foster a value-driven workforce to build stronger professional relationships with customers, stakeholders, and employees.
Grateful Leadership shows how to create a more positive and meaningful connection between you and the people you lead. These skills are a catalyst for making immediate positive changes in your workplace that will enhance productivity, reputation, and overall performance.
Leadership training expert Judith W. Umlas provides the rationale, tools, and methodology to build a company culture based on the free expression of gratitude, and she reveals simple but remarkably effective ways for leaders to build a culture in which each individual employee possesses:
- Courage to make important decisions
- Willingness to take initiative
- Trust in the organization and fellow employees
- Motivation to strive for continuous improvement
Acknowledgment is a basic human need and a powerful motivator--people want to make a difference. In a culture of gratitude, employees stay; unappreciated employees leave.
Your company will benefit from the many Grateful Leadership stories from leaders such as Walter Robb, co-CEO of Whole Foods Market, that attest to the fact that when you appreciate, acknowledge, and affirm the essential contributions of employees, you unlock their potential to deliver superior results and enable your business to meet stakeholder expectations and outperform.
Grateful Leadership is a best-practices guidebook to employee engagement, staff retention, and increased productivity. Motivate and inspire your team, your organization, your customers, and, yes, yourself by following the book's actionable next steps for implementing a culture based on acknowledgment, appreciation, and gratitude.
About the Author
Judith W. Umlas is SVP at International Institute for Learning (IIL). She is publisher of IIL Publishing and the project management website allPM.com. She has trained more than 20,000 professionals, including project managers, engineers, executives, and C-Level leaders. Umlas is the author of The Power of Acknowledgment and has written articles appearing in Working Woman, the New York Times, and the Chicago Tribune.
In this Book
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From “I’m Mad as Hell!” to Acknowledgment Activist
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What Is Grateful Leadership?
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Bringing Acknowledgment—and Its Benefits—to Your Workplace
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The 5 Cs: The Acknowledgment Practice That Works Miracles
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When Someone Deserves Acknowledgment, Give Generously
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When Merit Is Recognized, Trust and Loyalty Will Follow
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Take the Antidote for Envy
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Energize with Acknowledgments
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Validate with Acknowledgments
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When Employees Feel Valued, They Stop Playing Hooky
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When You Want to Acknowledge People, There Are Many Ways to Do So
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Grateful Leader Profiles
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“Knock Your Socks Off” Power of Acknowledgment Exercise for Leaders™
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Acknowledgment Around the World
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True Stories About Acknowledgment
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