Getting It Right When It Matters Most

  • 3h 23m
  • Scott Carbonara, Tony Gambill
  • Business Expert Press
  • 2021

Discover how to Get It Right in your Moments That Matter-when the situation is complex and relational-and the stakes are high. Transform the outcome of your most challenging situations and interactions when you feel-

  • Threatened by charged emotions or uncertainty
  • Paralyzed by fear of saying (or doing) the wrong thing (again)
  • Defeated by a relationship that seems damaged beyond repair
  • Perplexed about how to achieve the results you desire
  • Stalled in progress with others due to differing styles and perspective.

In an ever-changing environment when typical habits, behaviors, and thinking aren't enough, Getting It Right When It Matters Most introduces research backed insight and a simple model for your most important situations. Apply self-awareness, learning agility, and emotional intelligence through the Self, Outlook, Action, and Reflection (SOAR) cycle.

In this Book

  • Foreword
  • Introduction
  • Getting it Right
  • Me, Myself, and I
  • Activating Your Best Self
  • Sharpening Your Outlook against Misperceptions
  • Minimizing Threats and Maximizing Rewards
  • Mindfulness in the Moment
  • Choosing Your Best Outlook for Action
  • Taking Action in Your Moments That Matter
  • Asking Quality Questions
  • Four Steps for Successful High-Stakes Conversations
  • Managing Negative Reactions in Your High-Stakes Conversations
  • Practice Reflection
  • Pulling it All Together for Productive Moments That Matter
  • “But it Didn't Work!” Read on…
  • References
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