From Difficult to Disturbed: Understanding and Managing Dysfunctional Employees
- 4h 39m
- Laurence Miller
- AMACOM
- 2008
How does an already busy manager deal with people whose personalities are difficult or even seriously disturbed? The answer lies in using practical psychology to understand just what it is that makes them tick, whether it’s something as common as being introverted or extroverted . . . or something much more serious. From Difficult to Disturbed helps readers become better managers by providing insight into both big and small people-problems that can seriously disrupt the workplace if they’re not handled correctly. The book contains down-to-earth solutions for dealing with:
- Personality Types: including avoidant, dependent, histrionic, narcissistic, or antisocial workers
- Common People Problems: such as unproductive, angry, uncooperative, or chronic problem employees
- Mental Disorders: such as depression, bipolar disorder, schizophrenia, anxiety and panic disorders, as well as alcohol and substance abuse
Every workplace is filled with a wide range of personalities. This book gives managers the insight, understanding, and tools they need to get the best from those who present the toughest problems.
About the Author
Laurence Miller, Ph.D. (Boca Raton, FL) is a clinical and forensic psychologist, educator, author, speaker, and management consultant. He maintains a private practice in psychology and also works extensively with law enforcement, the judicial system, social service agencies, and private corporations.
In this Book
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Human Nature and the Practical Psychology of Work
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Shrinkers and Clingers—Avoidant and Dependent Employees
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Emoters and Reactors—Histrionic and Borderline Employees
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Preeners and Predators—Narcissistic and Antisocial Employees
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Detailers and Vigilantes—Obsessive-Compulsive and Paranoid Employees
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Oddballs and Spoilers—Schizoid and Passive-Aggressive Employees
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Working Wounded—Mental Disorders on the Job
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Brain Alert—Neuropsychological Disorders at Work
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Sick and Tired—Mind-Body Syndromes in the Workplace
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What a Job—Managing Dysfunctional Employees
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Danger Zone—Handling Workplace Violence
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Tough at the Top—Organizational Stress Management and Leadership
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Bibliography and Further Reading
