Formula 2+2: The Simple Solution for Successful Coaching
- 1h 11m
- Douglas B. Allen, Dwight W. Allen
- Berrett-Koehler Publishers
- 2004
In today's fast-paced and rapidly changing business environment, frequent feedback and 'course correction' is absolutely vital. But about the only time most managers offer employees feedback is during scheduled (and generally infrequent) performance appraisals, which tend to be stiff, formal, and whether intentionally or not adversarial, and therefore ineffective.
Formula 2+2 offers a simple yet powerful approach to revolutionizing feedback conversations. It details the five secrets of effective feedback: making it timely, balanced between compliments and critiques, focused on high priority areas, supported with specific examples, and reinforced with appropriate follow-up.
About the Authors
Douglas B. Allen is associate professor of management at the University of Denver Daniels College of Business. He is also a guest professor at Renmin (People’s) University Business School in Beijing, China, and a visiting professor at Tongji University in Shanghai, China. He received his doctorate from the University of Michigan, a masters of business administration from Harvard, and a bachelor of science degree from the University of Zimbabwe.
Doug has published articles and makes frequent presentations on management in China, globalization, human resource management, and cross-cultural and diversity issues, as well as the 2+2 feedback system to a wide variety of conferences and organizations. He has made thirty visits to China and has lived, traveled, and/or worked in over forty-five other countries in Africa, Asia, Europe, and the Americas.
Dwight W. Allen is Eminent Scholar of Educational Reform at Old Dominion University and has developed educational reform initiatives for more than forty years. At Stanford University he was director of teacher education and helped develop an award-winning internship program. As dean of education at the University of Massachusetts he helped develop over twenty simultaneous teacher training programs to explore the relative efficacy of a variety of theoretical models, one winning an award as the outstanding program of the year from the American Association of Colleges of Teacher Education. At Old Dominion University he cofounded the PRIME program in Norfolk Public Schools involving many systemic change initiatives focused on teacher empowerment. He has served as a consultant to more than one hundred national, state, and local school authorities.
Dwight is the author of nine books on educational reform and teacher education, the latest of which is American Schools: The 100 Billion Dollar Challenge (with Bill Cosby). He has visited China over twenty times and has lived, worked, and/or traveled in over sixty countries in Africa, Asia, Europe, and the Americas.
In this Book
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Formula 2+2 — The Simple Solution for Successful Coaching
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Foreword By Ken Blanchard
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Introduction By Bill Cosby
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Prologue
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The Unguided Missile
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Performance Appraisal: Like a Trip to the Dentist
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The Trip to the Dentist
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Celebrate Success and Encourage Improvement
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The Magic of Balance
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The Importance of Timeliness
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Spirit of 2+2
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The Power of Focus
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Getting 2+2 Up and Running
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The Need for Specificity
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2+2: Take Two
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The Integrated Follow-Up
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Creating a Sustainable 2+2 Program
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Epilogue—Two Years Later
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Authors’ Final Note
