Exceptional Leadership: 16 Critical Competencies for Healthcare Executives, Second Edition
- 4h 58m
- Andrew N. Garman, Carson F. Dye
- Health Administration Press
- 2015
There are good leaders, then there are exceptional leaders. Exceptional leaders use competencies—a set of professional and personal skills, knowledge, values, and traits that guide a leader’s performance. In an era of change and uncertainty in healthcare, it is crucial that leaders learn not only how to be exceptional, but also what makes an exceptional leader. In this second edition of their best-selling book, the authors detail 16 competencies grouped in four cornerstone categories: Well-Cultivated Self-Awareness, Compelling Vision, A Real Way With People, and Masterful Execution. Each of the 16 competencies is explored in its own chapter to define the competency, provide examples and advice, and explain the common skill deficits that prevent its mastery.
New to this edition:
- A feature case study at the beginning of the book and a supportive vignette within each competency chapter to provide practical and real-world application to each competency
- Two minicases with discussion questions at the end of each competency chapter for further consideration and self-reflection
- Six new chapters that demonstrate how to apply the book’s concepts at both the individual and organizational levels
- A new chapter on physician leadership that incorporates findings from interviews with industry leaders and provides a helpful road map for those transitioning into the physician executive role
Through a clear and focused approach based on current research, this book provides a solid understanding of the tools needed by great leaders. Included in this book is a self-development plan and interview questions to apply the knowledge learned.
About the Author
Carson F. Dye, MBA, FACHE, is senior partner and executive search consultant with Witt/Kieffer. He conducts CEO, senior executive, and physician executive searches for a variety of organizations. His consulting experience includes leadership assessment and physician leadership development. He also conducts board retreats and provides counsel in executive employment for a variety of organizations. He is certified to work with the Hogan Assessment Systems tools for selection, development, and executive coaching. Prior to his consulting career, he spent 20 years in executive-level positions at St. Vincent Medical Center (Toledo, Ohio), The Ohio State University Medical Center, Children’s Hospital Medical Center (Cincinnati, Ohio), and Clermont Mercy Hospital (Batavia, Ohio). He is a frequent speaker for the American College of Healthcare Executives and various other organizations.
Andrew N. Garman, PsyD, is professor and associate chair of External Relations and Development in the Department of Health Systems Management at Rush University in Chicago. Through his work with the nonprofit National Center for Healthcare Leadership, Dr. Garman helps healthcare organizations develop evidence-based approaches to leadership development that support their current and long-term strategic objectives.
In this Book
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Exceptional Leadership─16 Critical Competencies for Healthcare Executives, Second Edition
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Foreword
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Foreword
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Preface
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Introduction
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St. Nicholas Health System Case Study
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Competency 1─Leading with Conviction
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Competency 2─Using Emotional Intelligence
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Competency 3—Developing Vision
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Competency 4─Communicating Vision
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Competency 5─Earning Trust and Loyalty
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Competency 6—Listening Like You Mean It
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Competency 7—Giving Great Feedback
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Competency 8─Mentoring
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Competency 9─Developing High-Performing Teams
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Competency 10─Energizing Staff
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Competency 11—Generating Informal Power
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Competency 12─Building True Consensus
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Competency 13—Mindful Decision Making
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Competency 14─Driving Results
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Competency 15─Stimulating Creativity
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Competency 16─Cultivating Adaptability
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Systems Approaches to Leadership Development
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Leadership Coaches and Coaching Programs
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Mentors─Finding and Engaging for Maximum Impact
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Developing a Feedback-Rich Working Environment
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Physician Leadership Development and Competencies
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Final Questions Regarding the Exceptional Leadership Model
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Self-Reflection Questions
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Sample Self-Development Plan
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Sample Interview Questions Based on the 16 Competencies
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Additional Reading