Equip Healthcare Practitioners for Telemedicine

Telehealth is here to stay. The pandemic’s surge in March 2020 elevated telemedicine as a primary source of care among medical practitioners as they incorporated quarantine lifestyles and social distancing practices. In this issue of TD at Work, Katie Voss Mohamed details how L&D professionals need to transition from programs focused on in-office visits to supporting healthcare practitioners in telehealth. She details:

• The four types of telehealth modalities
• Ways to support practitioners in maintaining privacy regulations when practicing telehealth
• Tips for teaching telehealth technology to practitioners
• Best practices to offer practitioners on being REAL—ready yourself, establish the agenda up front, authentically interact with the patient, and lean on the plan—during their patient encounters

Tools and resources included in this issue are a healthcare practitioner technology preparation checklist, patient telehealth visit preparation checklist, and healthcare practitioner telehealth video etiquette tip sheet.

About the Author

Katie Voss Mohamed is a senior instructional designer with a passion for creating enriching learning experiences using modern workplace learning techniques.