Emotional Intelligence for Sales Leadership: The Secret to Building High-Performance Sales Teams
- 3h 18m
- Colleen Stanley
- HarperCollins Leadership
- 2020
Develop the critical soft skills required for high-performance sales...
Chronic complainers, no accountability finger-pointers, or learning-resistant laggards—these culture-killers costs sales organizations more in productivity than being weak in the so-called hard skills of selling. Learn how emotional intelligence and the development of these critical soft skills improve sales leadership effectiveness and outperforms doubling down on more sales technology tools and fads.
The missing link is in hiring for and developing emotional intelligence skills in sellers and sales leaders. Emotional Intelligence for Sales Leadership will connect with anyone charged with growing sales in business-to-business or business-to-consumer sales.
Emotional Intelligence for Sales Leadership:
- Shows sales leaders why ‘real world’ empathy and emotion management are the key to building strong relationships with their sales team.
- Offers simple steps on how sales leaders create sales cultures that embrace feedback and change through the development of critical emotional intelligence skills.
- Provides guidance on how to identify key emotional intelligence skills needed in your hiring process to build resilient sales teams.
- Walks readers through the process of training sales teams on soft skills that ensure the consistent execution of the right selling behaviors.
About the Author
Colleen Stanley is president of SalesLeadership, a sales force development firm specializing in emotional intelligence, sales and sales leadership training. She is also the author of Emotional Intelligence For Sales Success, now published in six languages. Salesforce named Colleen as one of the top sales influencers of the 21st century and she's also been named as one of the Top 30 Global Sales Gurus to follow. When she isn't speaking, teaching, or consulting, she enjoys hiking in the beautiful foothills of Denver, Colorado, with her husband Jim.
In this Book
-
Introduction—Why Emotional Intelligence Matters in Building High-Performance Sales Organizations
-
Welcome to an Emotionally Intelligent Sales Team and Meeting
-
It all Starts with You
-
Sales Draft Day
-
Marshmallow Grabbers and Cookie Monsters
-
Passion, Perseverance, and Sales Performance
-
Assertiveness and Sales Results
-
Are You Hiring a Learner or a Laggard?
-
Is Your New Sales Hire Coachable?
-
Necessary Endings
-
The Soft Skills, the Emotional Intelligence Skills of Effective Sales Leadership
-
Emotion Management and Sales Effectiveness
-
Empathy and Influence
-
What Do Your Salespeople Believe?
-
You Don’t Make Mistakes. Mistakes Make You
-
Stress, Sales, Success, and Satisfaction
-
Focus—Be Here Now
-
It’s Time to Teach Time Management
-
The Sales EQ and Sales IQ of Teaching and Coaching
-
The Neuroscience of Teaching and Coaching
-
Sales is Not a Department
-
Are You Running Fake Sales Meetings?
-
What Will You Do?
YOU MIGHT ALSO LIKE
