Developing and Measuring Training the Six Sigma Way: A Business Approach to Training and Development

  • 2h 54m
  • Kaliym A. Islam
  • John Wiley & Sons (US)
  • 2006

This important resource translates the popular Six Sigma methodologies, tools, and techniques in a way that is customized specifically for the design, implementation, and measurement of employee development programs. A proven alternative to the Kirkpatrick Model, this new model offers a more effective method for designing and testing the effectiveness of training. Throughout the book, the author presents tools in a user-friendly and understandable format that is tailored for implementation in the development and measurement of employee learning programs. Step-by-step, Developing and Measuring Training the Six Sigma Way walks the reader through the highly effective and proven DMADDI process.

About the Author

Kaliym A. Islam is the director of learning product development and technology services for the Depository Trust & Clearing Corporation. He received his Six Sigma Black Belt from Motorola and is an advocate for positioning learning organizations as business units in order to enhance their credibility and value to organizations. Kaliym is vice-president of MetroSet, a consortium dedicated to technology education and a member of the advisory board of the Chief Learning Officer Institute.

Kaliym is a featured contributing writer to LTI NewsLine and has published a number of articles. He has been a keynote presenter on the subject of the application of business approaches to training development at a number of industry conferences. A former educator in the New York City public schools, Kaliym has been the recipient of the Gift of Time Award, as well as the Horace E. Green Award. He has been cited by the City Council of New York for his innovative work as an educator and by the Jackie Robinson Center for Physical Culture for his educational leadership. Recently he was named to the Manchester Who’s Who of Executives.

In this Book

  • Developing and Measuring Training the Six Sigma Way—A Business Approach to Training and Development
  • About This Book
  • Foreword
  • Introduction
  • Why ISD Has Difficulty Addressing Business Issues
  • What Is Six Sigma?
  • Reasons for a Six Sigma Methodology
  • A DMADDI Overview
  • Define—What Are the Business Requirements?
  • Measure—What Targets Do We Need to Meet?
  • Analyze—What Needs to Be Learned?
  • Design—How Should We Teach It?
  • Develop—Does Our Prototype Match Our Design?
  • Implement—Did the Implementation Meet Business and Instructional Requirements?
  • If Not Us, Who? If Not Now, When?
  • E-Learning the Six SIGMA Way—A Case Study
  • References
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