Design for Lean Six Sigma: A Holistic Approach to Design and Innovation

A road map for successful deployment of DFLSS within any organization and for any product or service

Here is a unique approach to Design for Lean Six Sigma (DFLSS). First, it offers readers a structured road map with descriptions of the essential concepts, tools, and techniques for design in an engineering and a service context. Second, it combines the important concepts of Design for Six Sigma, an approach that reduces operational variation and defects, with concepts of Lean, an approach that helps eliminate waste and shortens cycle time. The result is Design for Lean Six Sigma (DFLSS), the integration of two exceptional forces in order to fuel any organization's drive for operational excellence, innovation, world-class quality, and growth.

The two authors are Lean Six Sigma Master Black Belts. Their advice is based on many years of hands-on experience advising and assisting organizations in implementing successful DFLSS strategies. With the aid of numerous illustrations and actual case studies, these authors help you:

• Understand and systematically deploy DFLSS methodologies
• Reduce development time and unanticipated setbacks
• Bring innovative, market-driven products to market
• Minimize complexity while developing flexible, modular designs
• Maximize robustness to avoid functional failures
• Maximize return on investment by effectively integrating processes, knowledge, and people

Whether your organization produces a product or a service, you can depend on this book's holistic approach to DFLSS to energize your organization's innovation process and perfect its ability to develop and introduce new products and services.

About the Authors

Dr. Rajesh Jugulum is a Vice President of the Global Wealth and Investment Division of Bank of America. He is also affiliated with the robust design group at the Massachusetts Institute of Technology. He has published several articles in leading technical journals and magazines and coauthored two books related to Mahalanobis-Taguchi Strategy and Computer-Based Robust Engineering with Dr. Genichi Taguchi, in addition to holding a U.S. patent. He is the recipient of the 2002 American Society for Quality's Feigenbaum Medal and the 2006 International Technology Institute's Rockwell Medal. He was inducted into the World Level of the Hall of Fame for Engineering, Science, and Technology in 2006 and in the same year, was listed in Who's Who in the World by Marquis Who's Who publication board. He was featured as the "Face of Quality" in September 2001 issue of Quality Progress.

Dr. Philip Samuel is the Chief Innovation Officer for the Breakthrough Management Group, a management consulting firm specializing in performance excellence and innovation. He has been active in the management of innovation, design, and operations areas for over twenty years. He has consulted with numerous industrial and governmental organizations including Alberta Research Council, Ameriprise Financial, AXA, Baxter BioScience, BMW, ConocoPhillips, Environment Canada, Hess Corporation, Hitachi Global Storage Technologies, Johnson Controls, Kaiser Permanente, Merrill Lynch, McKesson, National Research Council of Canada, Rhodia, Schlumberger, Saint-Gobain, and Textron. He holds a PhD from the University of Calgary and an MBA from Arizona State University.