Dealing with Difficult People for Rookies: From Rookie to Professional in a Week

  • 9m
  • Frances Kay
  • Skillsoft
  • 2017
Dealing with Difficult People for Rookies explores how to navigate the minefield of human behavior in the workplace by equipping readers with easy-to-understand basics and strategies to handle conflict. In this Summary, we discuss the salient points of the book based on our interpretation of its contents.

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