Dale Carnegie and Associates Success Tool Kit: Featuring Listen!, Sell!, and Lead!
- 7h
- Dale Carnegie & Associates
- G&D Media
- 2022
Dale Carnegie Training has evolved from one man's belief in the power of self-improvement to a performance-based training company with offices worldwide. Over 8 million professionals have come to sharpen their skills and improve their performance. You can be one of them!
Why do we so often fail to connect when speaking with others? Wouldn't you like to make yourself heard and understood? Using vivid examples, easy-to-learn techniques, and practical exercises for becoming a better listener—and making yourself heard and understood, Dale Carnegie will show you how it's done, even in difficult situations.
Today, where media is social and funding is raised by crowds, the sales cycle has permanently changed. It's not enough to know your product, nor always appropriate to challenge your customer's thinking based on your research. Dale Carnegie & Associates reveal the REAL modern sales cycle that depends on your ability to influence more than just one buyer, understand what today's customers want, and use time-tested principles to strengthen relationships anywhere in the global economy.
Dale Carnegie’s unique and powerful approach to leadership training is based on wisdom and expertise gained from developing leaders longer than any other professional development organization. If you want to be more effective at motivating and inspiring your teams, this book will give you the tools and techniques to address common leadership challenges and shift your mindset and behavior to become a more positive and confident role model leader.
About the Author
Dale Carnegie & Associates, Inc. provides workplace learning and perfor- mance solutions. It offers leadership, team, and corporate training courses, including skills, communications and human rela- tions/skills, leadership training for managers, sales advantage, and sales success cours- es. The company’s course subjects include change management, customer service, effec- tive communication and interpersonal skills, employee engagement, executive training, leadership, organizational development, pre- sentation effectiveness, and sales. Its training categories include various courses, three day seminars, two day seminars, Web events, one day seminars, events, and online training services. The company was founded in 1912 and is based in New York City with locations and additional offices throughout the world.
In this Book
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Foreword
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Introduction
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Receiver Frames and Filters
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The Seven Types of Listeners
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The Four Types of Listening
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My Listening Log, Part One
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Sender Filters and Frames
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Encoding Factors
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Communication Style Differences
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My Listening Log, Part Two
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Conflict
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Your Conflict Style (and What It Says about Listening)
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My Listening Log, Part Three
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The Einstein Factor—Never Stop Questioning
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Poker Face
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Listening in the New Millennium
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My Listening Log, Part Four
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Conclusion
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Intuition—The Art of Listening to Yourself
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Fourteen Days to Better Listening
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Foreword
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Dale Carnegie—The New Generation (And Why You Should Read This Book!)
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Five Things This Book Will Help You Achieve (That Aren’t About Sales)
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Dale Carnegie’s Thirty Principles
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How to Get the Most Out of This Book
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What are You Selling?
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Personal Credibility
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Value (You’re Already Late to the Party)
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The Relationship Comes First
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Connect
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Collaborate
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Create
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Confirm
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Commit
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Disasters, Mistakes, and Challenges
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WWDCD?
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Don’t Worry, Sell Happy
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Don’t Sink Your Own Ship
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Afterword
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Sales Tips from Dale Carnegie
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Final Exam
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Dale Carnegie Sales Tool Kit
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Foreword
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How to Use This Book
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Introduction
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Self-Awareness
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Accountability
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Being Others Focused
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Being Strategic
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Apply Human Relations Principles
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Use Appropriate Tools and Processes
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Trust and Personal Growth
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Positive Change and Organizational Growth
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Engagement and Agility
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Common Direction and Innovation
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Conclusion
