Creepy Analytics: Avoid Crossing the Line and Establish Ethical HR Analytics for Smarter Workforce Decisions

  • 4h 49m
  • Salvatore Falletta
  • McGraw-Hill
  • 2024

Discover how to develop and implement an HR analytics system that benefits employees, as well as your organization

The potential of HR analytics is a major discussion among scholars, practitioners, thought leaders, and technology vendors, with companies like Amazon, Apple, Google, and Meta digging deeply into HR research and analytics practices that extend beyond simple metrics, scorecards, and reporting.

Additionally, ethical questions have begun to arise about the potential abuses of HR analytics with respect to technological advancements and the “datafication” of personal―and often trivial―characteristics, preferences, and behaviors that have little relevance to job performance.

As a former chief human resources officer, head of Global HR Research and Analytics at a Fortune 100, and thought leader on this subject, Salvatore Falletta has witnessed first-hand the emergence of “creepy analytics” as a hot-button issue.

In this one-of-a-kind guide, Falletta delivers a proven step-by-step process for establishing HR analytics capabilities that serve employees and organizations alike. You’ll learn how to rethink and redefine HR analytics, determine stakeholder requirements, gather and transform data, communicate intelligence results, and establish an ethical ecosystem to ensure HR analytics remains a force for good.

About the Author

Dr. Salvatore Falletta is a director and professor of Human Resource Leadership and Organizational Science at Drexel University. He also serves as a Distinguished Principal Research Fellow for the Conference Board. Additionally, he is the founder and president of HR Intelligence Org, a research, educational advisory, and consulting group specializing in human capital research, HR analytics and strategy, workforce surveys, organizational diagnosis, employee engagement, talent management, learning and performance improvement evaluation, organizational effectiveness, workplace culture, and the future of work. Prior to joining Drexel, Dr. Falletta held the position of vice president and chief HR officer for a Fortune 1000 firm based in Silicon Valley, California. He has also held leadership positions in human resources at several well-known companies, including Nortel Networks, Alltel, Intel, SAP, and Sun Microsystems. During his time at Intel, he served as the Head of Global HR Research and Analytics.

In this Book

  • Introduction
  • Monikers, Meaning, and Misleading Origin Story
  • The Quantified Employee Agenda
  • From Shades of Gray to Downright Creepy
  • Evidence-Based and Ethical HR Analytics
  • Step 1
  • Step 2
  • Step 3
  • Step 4
  • Step 5
  • Step 6
  • Step 7
  • Starting and Scaling the HR Analytics CoE
  • The HR Analytics Cycle in Action
  • Conclusion: Bright Future, Dark Future?
  • Notes
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