Counter Mentor Leadership: How to Unlock the Potential of the 4-Generation Workplace

  • 4h 52m
  • Kelly Riggs, Robby Riggs
  • Hodder & Stoughton Ltd
  • 2018

This book is the result of over three decades of combined experience from Kelly and Robby Riggs - dynamic, occasionally irreverent, always insightful father (Boomer) and son (Millennial), who work with organizations grappling daily with multi-generational conflict. Through their collaboration, Kelly and Robby share their very different perspectives on the same problems most companies are STILL dealing with, but haven't had the courage or the tools, to address. Issues such as a shocking lack of leadership skills; the culture-killing generational divide that is demolishing many companies; and the stunning, often unrecognized impact of technology on the workplace.

In their "shamelessly funny, brilliantly written" debut book, Kelly and Robby:

  • Discuss today's workplace dynamics, including the changes in communication modes, the influx of technology, and the impact of Millennials and Digital Natives
  • Explain how a one-sided approach to leadership focused on "managing" Millennials is grossly insufficient, resulting in an inability to attract and retain critical young talent
  • Explore the new challenges of leadership inherent with the explosion of technology-time compression, distractions, complexity and the pace of change
  • Reveal how old leadership challenges persist, and explore how the younger generation will expose those challenges more than ever
  • Detail the CounterMentor leadership model and prescribe specific tactics and techniques for addressing both old and new leadership issues

About the Authors

Kelly Riggs is an author, speaker, and business performance coach for executives and companies throughout the United States and Canada. He has worked with companies in a variety of industries, with revenues ranging from $3 million to Fortune 500 companies. Recognized as a dynamic, powerful speaker, and successful performance coach in the areas of sales, management leadership, and strategic planning, Kelly is a former sales executive and two-time national Salesperson-of-the-Year with well over two decades of executive management and training experience.

Robby Riggs is a corporate consultant specializing in strategic transformation initiatives and driving successful change in companies ranging from start-ups to Fortune 100s. He has shepherded clients through re-orgs, technology implementations, talent evaluation and planning, strategic planning and multiple acquisitions. An accomplished teacher and keynote speaker Robby consistently receives the highest praise. Robby holds an MBA from Boston University and specializes in Leadership and Organizational Transformation.

In this Book

  • What We Figured Out Over Thanksgiving Dinner
  • Technology: The Good, the Bad, and the Truly Scary
  • The Fight We Should've Seen Coming
  • How Did We Get Here?
  • Old-School is Dead (Somebody Please Tell the BOSS)
  • Leadership was Tough Enough before the KIDS
  • Why Leadership Matters
  • As if it wasn't Bad Enough—The New Leadership Challenges
  • Complexity: Why Your Team is (Almost) Guaranteed to Fail
  • Distractions: It's Even Worse than You Think
  • Pace of Change: It's Way Faster than You Think
  • The Four Most Dangerous Words in Your Vocabulary
  • The Problem with Leadership: Practicing What You can't Define
  • You can't Lead if You don't Know How
  • Counter Mentor Leadership: The Model
  • Communication: So, You're Saying There's a Problem?
  • Four Critical Areas of Communication
  • The Counter Mentor 1-on-1 Meeting (CMM)
  • The Counter Mentor 1-on-1 Meeting (CMM) Format
  • Own the Relationship
  • Expectations: How to Eliminate the Excuses
  • Understand the Different Perspectives
  • Negotiate the Obstacles
  • Teach the Essential Skills
  • Getting the Work Done: Execute and Review
  • Implementing the Counter Mentor Leadership Model
  • If You Want Employees to Act Like Owners, Quit Treating Them Like Renters
  • The Problem with Problem Employees
  • Good Coaching and BAD Coaching
  • How to Coach Your Employees
  • The Spark that Lights Performance
  • Reading is Easy, Change is Hard
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