Conversations About Job Performance: A Communication Perspective on the Appraisal Process
- 4h 13m
- Michael E. Gordon, Vernon D. Miller
- Business Expert Press
- 2012
Organizational appraisals systems are often ineffective and result in unnecessary spending on the part of a company and unnecessary anxiety on the part of employees. Written for practitioners and advanced students, this book presents an alternative approach to the performance appraisal process that focuses on communication rather than evaluation. In this communication-centered approach to performance, the appraisal process is designed to facilitate meaningful and open interaction between employees and their supervisors.
About the Authors
Michael E. Gordon of New Brunswick, NJ is a Professor at Rutgers University.
Vernon Miller of East Lansing, MI works in the Departments of Communication and Management at Michigan State University.
In this Book
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Conversations About Job Performance—A Communication Perspective on the Appraisal Process
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Preface
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Introduction
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Performance Appraisal Methods
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The Communication-Centered Approach
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Developing a Vocabulary for Performance Appraisal
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Social Context of Performance Appraisals
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Planning the Performance Review
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Communication Mediums for Performance Feedback
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Holding a Conversation to Review Performance
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Documenting the Performance Review and Moving On
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Outcomes of the Performance Review
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Concluding Remarks
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Notes
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References
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