Connect First: 52 Simple Ways to Ignite Success, Meaning, and Joy at Work
- 4h 56m
- Melanie A. Katzman
- McGraw-Hill
- 2020
A renowned business psychologist, advisor, and consultant to the world’s leading companies reveals the key to greater success, meaning, and joy at work
Technology has enabled us to be more interconnected today than ever before. So why do so many of us feel isolated and undervalued at work? Why does it feel like something is missing? It doesn’t have to be this way. In these rapidly changing, challenging times, how do we―YOU―develop the intuition, self awareness, and interpersonal agility required to prosper?
Here’s what we’ve lost track of: organizations are run by people, and people run on emotions. Strong relationships are the bedrock of lasting success, meaning, and joy at work. In this life changing guide, Dr. Melanie Katzman shows you an impactful approach to connect first as fellow humans, then as coworkers and colleagues, to forge the deep bonds that make a significant difference. Learn how to:
- Establish respect and make others feel valued
- Engage all of your senses to create a truly inclusive culture
- Become popular and be the person everyone wants to work with
- Grow loyalty by making it about them―your coworkers
- Resolve conflicts by remaining curious and open with others
- Fight fear (and prepare for the future) by stepping outside your comfort zone and experimenting with new ideas
- Have a big impact by leveraging your platform, living your values, and leading the change
Dr. Katzman presents 52 actions you can take immediately to create a deeply rewarding work life by connecting to yourself, your organization, and the world at large. These are the same powerful techniques she has used with leaders and employees at the world’s top companies to enhance productivity and foster fulfillment and joy at work―the hallmarks of true success.
About the Author
Melanie Katzman, PhD, is a business psychologist, advisor, and consultant to the world’s top public and private companies, as well as governmental and nonprofit institutions. As the founder of Katzman Consulting, she is a sought-after expert in executive development, group dynamics, and leadership diversity, and has worked with businesses―including Accenture, Bain Consulting, Goldman Sachs, MTV, PwC, and Viacom―in 31 countries. A busy speaker, she is also a founding partner of the global nonprofit Leaders’ Quest. Dr. Katzman has held faculty positions in psychiatry at Weill-Cornell Medical Center and the University of London and was a senior fellow at Wharton Business School’s Center for Leadership and Change Management. She has been featured in the New York Times, Financial Times, South China Morning Post, Vanity Fair, O Magazine, and on ABC, CBS, and Lifetime.
In this Book
-
Smile: Activate Immediate Connection
-
Say "Please": It Implies Freedom to Comply (Or Not)
-
Say "Thank You": The People You Neglect Can Undermine Your Success
-
Call People by Their Names: Ignite Attention and Recognize Individuality
-
Offer Praise: Pride is Rocket Fuel
-
Got It? Then Say So!: Help Coworkers Manage Their Time
-
Provide Feedback: It Benefits Everyone
-
See Everybody: Those on the Margins Often Have Greater Perspective
-
Listen to Inspire: Deepen the Conversation by Responding Without Words
-
Silence: Be Quiet Together
-
Touch: It Transforms an Interaction
-
Eat Together: Food is Bait for Conversation and Creates Connection
-
Be Present: Showing Up is Just the Start
-
Share Information: News is a Virtual Valium
-
Be a Magnet: Become the Person People Want to be With
-
Know How to Enter: First Impressions Stick
-
Tell Stories: Connect by Hacking Your Colleagues' Right Brains
-
Don't Just do Something, Sit There!: Luxuriate in Not Having an Immediate Solution
-
Challenge Negative Thinking: Stop Noise Pollution
-
Have a Point of View: Cultivate an Informed Perspective
-
You Don't Always Have to be Right: Trust Me on this, I'm Not Wrong
-
Ensure Role Clarity: Provide the Context and Permission
-
Connect Jobs to the Larger Mission: There's Always a Why
-
Offer the Gift of Time: We All Have Too Much to Do
-
Know When You are Done: Clear Goals Enable You to Declare "Finished!"
-
There's Plenty for Everyone!: Assume an Abundance—Not Scarcity—Mentality
-
Bank Social Collateral: Give Now to Succeed in the Future
-
Stroke Their Narcissism: All Egos Need a Little Love
-
Create Rituals: Celebrate Success and Grow from Mistakes
-
Generate Joy and Laughter: Energize Your Workplace
-
Stand in Someone Else's Shoes: Experience Their Point of View
-
Decode Your Colleagues' Emotional Clues: They're the Key to Connection and Success
-
Apologize: Don't Justify or Explain Why
-
Accept that You Won't be Understood: Sometimes the System isn't Ready for Your Ideas
-
Negotiate a Psychological Contract: Mutually Commit to Extreme Honesty
-
Advocate For Yourself: The Discomfort Will be Worth It
-
Name the Elephant: It's Taking Up Way Too Much Room
-
Be a Simplifier, Not a Complicator: Make Precision Execution Seem Easy
-
Step Outside Your Comfort Zone: Being a Little Terrified is Good for You
-
Invite Others In: Take the First Step
-
Be a Gracious Host: Tackling the Hard Stuff is Easier When Everyone is Comfortable
-
Be a Person First!: Help Strangers Feel Less Strange
-
Focus on Facilitation: Boost the Quality of Conversations by Attending to Details
-
Build a Bridge: Connect Through Nonwork Interests and Experiences
-
Create the Group You Want to be Part Of: There's Energy and Power in Numbers
-
Be Practically Optimistic: Instill Hope
-
Explore the Unknown: The Future Depends on It
-
Honor History: Let the Past Propel You Forward
-
Embrace Aging at Work: 60 is the New 30
-
Leverage Your Platform: Make a Difference
-
Challenge the Status Quo: Unleash Intergenerational Energy
-
Dream Audaciously: Move Beyond Success to Significance
