Communications Skills for Project Managers
- 3h 53m
- G. Michael Campbell
- AMACOM
- 2009
According to the Project Management Institute, over 80 percent of a project manager’s job is communication—yet most project management books hardly discuss it. Communications Skills for Project Managers provides practical advice and strategies for ensuring success, even in the face of shifting organizational priorities, constantly evolving expectations, and leadership turnover. This important guidebook gives readers the skills they need to keep everyone in the loop. Readers will find out how they can:
- keep those on the project team—as well as upper management—involved and informed
- establish a plan for communication
- effectively present to stakeholders
- compete with other initiatives within the organization
- convey reasons for change
- and more
Even a project that is brought in on time and on budget can be considered a failure if those outside a project team haven’t been kept informed. This book provides readers with the skills they need for ensured project success, every time.
About the Author
Mike Campbell is the President of MCA and has over 25 years experience in working with Fortune 500 companies, including numerous energy sector companies such as BP, Chevron, Shell, Schlumberger, Baker Hughes, and Occidental Petroleum, as well as smaller companies and nonprofit organizations such as the American Cancer Society. Mike works with companies who want to increase their success rates with implementation of technology, strategy, and process redesign projects.
He is an internationally recognized expert with four books on project management and communications. Mike has been a featured speaker at a number of global conferences sponsored by groups such as the Society of Petroleum Engineers and the International Quality and Productivity Center. He has published several articles in publications such as the Journal of Petroleum Technology, Hart's Energy, and the American Oil and Gas Journal. He has also been an adjunct professor at York University, Toronto, Canada, and the University of Houston, Houston, Texas, USA.
Mike has a Bachelor's degree from Ohio University, a Master's degree from John Carroll University and has earned the title of Project Management Professional from the Project Management Institute. He is also Certified in the Governance of IT (CGEIT) by ISACA and ITGI.
In this Book
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Introduction—Thinking about Your Project Communications in a New Way
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Linking Projects and Strategy Through Effective Communications
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Preparing the Leadership
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Writing the Project Charter
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Establishing the Team and Communicating with the Business
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Common Elements for All Communications
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Writing the Case for Change
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Analyzing Changes to Business Process
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Developing Support for the New Business Processes
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Developing an Operations Integration Plan
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Developing the Communications for the Project
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Writing the Project Plan Memorandum for the Executive Team
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Using Communications to Handle Risks
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Presenting to Stakeholders during Project Execution
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Communicating about Problems
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Communicating Scope Changes
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Communicating with Operations
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Preparing Operations to Accept the Deliverables
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Overcoming Resistance to Change
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Handling Competition with other Initiatives
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Writing the Close-Out Report
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Providing Feedback to Your Project Team
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Crossing the Finish Line
