Communication Skills Training
- 2h 3m
- Maureen Orey
- Association for Talent Development
- 2015
Individuals, teams, and organizations are only as good as their ability to communicate effectively.
Communication Skills Training offers the crucial tools you’ll need to help your workshop participants master the skills that drive performance. The first book in the ATD Workshop Series offers practical, road-tested strategies and tactics for use at all levels of your organization.
Built on the successful ASTD Trainer's WorkShop title by the same name, this volume incorporates technology in the delivery of half-, full-, and two-day workshops and offers design, delivery, facilitation, and evaluation advice that can be quickly and easily implemented.
About the Author
Maureen Orey is an award-winning international speaker and best-selling author with more than 25 years of experience in management, leadership, training, and career development. She has worked in many industries, including technology, healthcare, construction, hospitality, and education. As President of Workplace Learning & Performance Group, she is dedicated to working with inspired individuals and organizations to help them improve their performance so they can achieve their desired results. Workplace Learning & Performance Group was the 2014 winner of the San Diego Regional Chamber of Commerce s Small Business Award.
Maureen is the best-selling author of Communication Skills Training, published by ASTD Press, as well as the author of Successful Staffing in a Diverse Workplace, published by Richard Chang Associates. She is a Certified Professional in Learning and Performance (CPLP), and holds an MA in Education from the University of San Diego and a BA in Psychology from San Diego State University. She was recognized as the 2008 Outstanding Instructor of the Year for San Diego State University s College of Extended Studies. In addition to her work in the private sector, she has taught at five local universities and is currently an adjunct professor at UC San Diego and Brandman University. She recently completed her first year of doctoral studies in Organizational Leadership at Brandman University.
In this Book
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Two-Day Communication Skills Workshop
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One-Day Communication Skills Workshop
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Half-Day Communication Skills Workshop
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Customizing the Communication Skills Workshop
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Identifying Needs for Communication Skills Training
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Understanding the Foundations of Training Design
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Leveraging Technology to Maximize and Support Design and Delivery
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Delivering Your Communication Skills Workshop: Be a Great Facilitator
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Evaluating Workshop Results
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The Follow-Up Coach
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Learning Activities
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Assessments
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Handouts
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Online Tools and Downloads
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