Communication Essentials For Dummies, 2nd Edition
- 2h 47m
- Elizabeth Kuhnke
- John Wiley & Sons (US)
- 2015
Packed with advice on improving verbal and non-verbal communication skills alike, Communication Essentials For Dummies is a comprehensive, approachable guide to communication no one should be without. Utilising a core range of simple skills, this friendly guide shows you how easy it is to communicate effectively. You'll find out how to listen actively, establish rapport, communicate with credibility, manage communication in difficult situations and converse with ease using modern technology — and lots more.
Great communication skills can make all the difference in your personal and professional life, but for those who tend to get a bit tongue-tied under pressure or just have a hard time asserting themselves, voicing thoughts coherently and confidently can be a sweat-inducing experience. Here, expert author Elizabeth Kuhnke takes the intimidation out of communication by sharing her top tips for successful communication in any situation.
- Discover how to get ahead in the workplace by mastering your communication skills
- Realise the benefits of active listening and the value of establishing rapport
- Understand how the use of effective communication skills can help you secure a new job offer
- Recognise how to use effective communication to negotiate your way to personal and professional success
Whether you're looking to climb the corporate ladder, take on a new professional challenge or just want to improve your communication skills in personal and professional relationships, Communication Essentials For Dummies will have you listening, voicing and articulating your way to success in no time.
About the Author
Elizabeth Kuhnke is an Executive Presence Coach and managing director and founder of Kuhnke Communication — a company that tailors communication coaching programmes and workshops to individuals and teams around the world.
In this Book
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Looking at the Finer Points of Great Communication
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Knowing What You Want to Achieve
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Grasping Different Communication Styles
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Listening Actively for Total Understanding
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Establishing Rapport for Effective Communication
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Choosing the Right Attitude
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Speaking with Clarity
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Getting Yourself Out of Sticky Situations
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Negotiating with Finesse
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Communicating Across Cultures
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Communicating Successfully through Technology
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Ten (Or So) Tips for Effective Communication