Coaching Skills for Leaders in the Workplace: How to Develop, Motivate and Get the Best from Your Staff
- 2h 44m
- Jackie Arnold
- How To Books Ltd.
- 2009
This book provides instruction on the requirements for the Institute of Leadership and Management coaching & mentoring qualifications levels 5-7. As a leader, senior manager or executive, you are often required to act as a coach or mentor for your staff. This book will enable you to set up coaching programmes that can make a significant difference to staff retention and motivation. It will give you the knowledge and skills you need to encourage your staff to grow so that you can get on with your own essential leadership role. In this book you'll discover how to: - become an effective leader and coach *distinguish between coaching and mentoring - establish the right coaching climate *develop effective communication skills - set up the first coaching session *present a business case for coaching ...and much more. You'll also find out the various coaching models available and equip yourself with useful tools and exercises that you can employ in your coaching sessions.
About the Author
Jackie Arnold is a Certified Coach and ILM tutor/assessor. She holds a Diploma in Coaching Supervision from CSA. She is herself practising coaching skills in her everyday life
In this Book
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Coaching Skills for Leaders in the Workplace — How to Develop, Motivate and Get the Best from Your Staff
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Introduction
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What Is Coaching?
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Becoming an Effective Leader and Coach
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Internal and External Coaching
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The Differences Between Coaching and Mentoring
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Establishing the Right Climate
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Coaching Models
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Coaching Tools and Exercises
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Effective Communication Skills
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Analysing Communication to Identify Meaning
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Respecting Others’ Worldviews and Motivating Your Coachees
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Overcoming Barriers to Coaching and Mentoring
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Understanding the Role of Power and Authority
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Setting Up the First Session
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Presenting a Business Case for Coaching
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Supervision and Coaching Super-Vision
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Co-Coaching and Team Coaching
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Organisational Approaches to Coaching
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Sample Forms and Competences
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Controlling Costs
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Case Studies and Evidence to Support the Value of Coaching
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Useful Resources
